Premium Auditor

Premium Auditor - OP08CE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

Do you enjoy direct customer interaction? Would you be excited to meet directly with our valued Commercial clients? Are you self-motivated and goal oriented? Do you have a passion for building productive business relationships while delivering exceptional customer service? If you answered yes to these questions, we have an exciting career for you!

WORK ARRANGEMENTS:

This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations (Hartford, CT, San Antonio, TX, Naperville, IL, Clinton, NY) will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.

• Performing annual virtual review of policyholder's payroll, accounting and financial records to determine final exposures on auditable commercial lines policies.
• Review of policyholder's business operations to determine correct classification(s) and identifying factors affecting insurability.
• Maintaining positive customer relationships and providing technical expertise for internal and external customers.
• Discuss questions and concerns with the insureds to ensure the understanding of exposure changes and promote professional customer experience.
• Ensure quality through correct utilizing of manual rules and risk classification.
• Completing and transmitting audits in a timely manner.
• Consistently remaining the current premium audit related rules and information

• Ongoing coaching and development for continuous career growth
• Pay-for-performance culture that rewards your contributions

• Premium Audit experience preferred
• Extensive 9-week training and mentoring program is supplemented with on-the-job experience
• Must be self-motivated and organized
• Must have strong verbal, written and interpersonal communication skills with the ability to present subject matter clearly to both technical and non-technical audiences.
• Proficiency with Microsoft Office Suite, specifically a strong command of Excel functionality
• Strong analytical skills
• Effective decision-making skills.
• B.S. / B.A. degree preferred with a strong preference for finance or accounting degree (some accounting courses would be a plus!) OR Equivalent work experience

• For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) 100MB download/10MB upload. Contact/Call center role using Genesys softphone and Citrix/ATO users. Users who participate in frequent Teams video conferences, as well as those who download/upload large file content throughout the workday.
• To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer.