Personal Lines Auto Product Analyst

Analyst, Product Development - ED08BE

Sr Analyst, Product Development - ED08AE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

The Auto Product Team is looking for driven and collaborative teammate to help build the future of The Hartford's $2B portfolio of Personal Auto insurance products.

This position will function within our Auto Line of Business, working with the partners throughout the enterprise to identify opportunities to improve processes and results while staying ahead of a quickly changing marketplace and economic environment. Using a data-driven test and learn approach, this position will identify opportunities and deliver solutions to improve the customer experience and optimize our product performance. If you thrive in a fast-paced team environment and have a passion for learning, then this role is a great fit for you.

• Perform competitor research and analysis of internal and external data to create actionable recommendations that improve topline growth or profitability. Includes mining effectively through data, identifying trends, and successfully presenting those trends to leadership.
• Efficiently building out PowerPoint summarized views of the latest performance that will be presented out to Senior Leadership in a regular setting.
• Using analytical tools and business knowledge, monitor overall class plan performance, identify potential opportunities and/or solutions, work with the Product Development Team to implement the change, and confirm the benefits of the changes through post-monitoring the impact on KPIs.
• Build strong relationships with Product Managers, Pricing teammates, and our Home Line Team to understand the nuances of unique state markets and develop creative solutions.
• Develop in-depth knowledge of The Hartford's auto insurance products, customer experience, data elements, technology architecture, and implementation processes to drive changes to market and train others as needed.
• Communicate to a wide variety of stakeholders, including senior leaders, project members and front-line staff across Product, Sales, Marketing, Underwriting, Service Ops and IT.

• 2+ years of relevant business analyst experience is required; property & casualty insurance field preferred.
• Candidate should be extremely well versed in navigating Excel. SQL and Snowflake knowledge is a plus.
• Experience in an analytical driven environment is a plus.
• Exceptional critical thinking skills concentrating on breaking down the data produced through the mentioned sources above.
• Demonstrated ability to synthesize various data to produce recommendations and actions.
• Strong attention to detail, product management skills and drive-for-results mentality, with the ability to multi-task and make decisions in a business context.
• Solutions-oriented individual, with ability to think strategically and implement change.
• Ability to develop & sustain productive relationships with both internal and external partners in support of state profitable growth.