Performance Analytics Manager - Global Specialty

Manager Bus Data Analysis - GA07BE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

The Performance Analytics Manager leads the team to execute the vision and strategy for data and performance analytics in Global Specialty. They will lead the cultivation of a culture of data-driven decision-making, accountability, and execution on strategic initiatives aimed at profitable growth productively and efficiently. As a partner to Underwriting and related partners - including Product, Actuarial, Claims and Finance -- they will leverage the power of data and analytics to support the pursuit of the organization's business objectives.

This teammate will dig deep into business development, financial and operating performance data to understand what's driving data patterns and trends, and the relationship to underwriting appetite and business processes. The position will touch some of the diverse segments comprising Global Specialty, with a US and/or International presence in many lines: Financial Lines, Primary & Excess Casualty, Property, Commercial Auto, Inland & Ocean Marine, Environmental, Bond, Livestock, Energy, Credit & Political Risk.

The ideal candidate...

• Lead the PA team, directing and influencing the work of others, along with providing career coaching and development, enabling the team to:
• Build analytical frameworks, including dataset creation/enhancement, tooling, and automation to enable deeper and faster analytical delivery
• Create and enhance performance and process metrics, leveraging a deep understanding of end-to-end performance of critical process and business objectives
• Anticipate & monitor organizational performance and provide insight and data analysis on key KPIs to business partners
• Perform intermediate level analytics, including but not limited to correlation, regression, external influences, and leading & lagging indicators to understand emerging trends, identify root causes, and drive meaningful improvement
• Synthesize and translate results into a compelling narrative to explain complex analytical work and associated recommendations to business senior leadership
• Build trusted partnerships with key stakeholders and senior business leaders through continued collaboration, delivery of actionable business insights, and driving the evolution of analytical needs that align with business objectives
• Analyses of data trends, discovery of key drivers and visualization / communication of findings to business partners
• Analysis of GS portfolios of business on a routine cadence covering KPI's, flow, claims and insights from partner's tools (eg. Submission Triage and Quote/Risk monitoring; Actuarial scorecards)
• Support Underwriting strategies to improve operational results and address emerging trends
• Intermediate level analytics, including analyzing internal and external influences, monitoring leading and lagging indicators and application of visual and statistical techniques to reach conclusions
• Develop an understanding of GS data assets, combining data from multiple disparate sources as required
• Build and deepen trusted partnerships with Underwriting and related partners by developing business insights from flow, profitability, efficiency, distribution and book profile metrics
• Create and refine performance analytic tools for PA team usage
• Respond to ad-hoc project and analytic requests and data queries and assign to team as appropriate
• Field questions and garner feedback on analyses, observations / conclusions, KPI's and visualizations