Performance Analyst

INTL Performance Analyst - AA08YZ

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

We are seeking a highly analytical and collaborative Performance Analyst to join our Actuarial team. This role is responsible for delivering actionable business insights by leveraging our extensive datasets and reporting tools.

This position plays a critical role in driving the Company's success by partnering closely with the Data & Analytics team and collaborating across key functions including Underwriting, Distribution, Finance, Claims, Operations. The core objective is to uncover trends, evaluate performance, and support strategic decision-making through deep analytical work and strong business acumen. This person will present insights directly to senior leadership and influence strategic decisions across the company's functions.

• Manipulate and transform large datasets to meet diverse business needs.
• Analyse and interpret complex, ambiguous data to uncover performance trends and actionable insights.
• Investigate data patterns through performance metric review, deep analysis, and close collaboration with business partners to identify underlying drivers and extract meaningful trends.
• Test hypotheses, monitor the impact of initiatives, and provide feedback and recommendations to senior leadership and International strategy teams to drive operational excellence.

• Communicate technical data and results effectively to both technical and non-technical audiences.
• Collaborate with Underwriting, Strategy, and Distribution teams to align insights with business strategy and market dynamics.

• Partner with Actuarial colleagues to support understanding of underlying trends.
• Work with Data & Analytics to understand data structures and drive the development of business intelligence tools and dashboards.
• Define and refine performance metrics and KPIs.
• Contribute to the continuous improvement of analytics processes and data quality across the organisation.

• Recommend automation solutions and tools for early detection of emerging data trends.
• Develop and maintain ownership of advanced monitoring metrics and definitions.
• Actively explore and implement new analytical tools and techniques to enhance insight generation and decision support.

• Strong Analytical Skills: Proven ability to analyse complex datasets and extract meaningful insights that inform business decisions.
• Logical Reasoning: Excellent problem-solving abilities with a structured approach to investigating issues and identifying resolutions.
• Advanced Excel Proficiency: Skilled in using Microsoft Excel for data manipulation, modelling, and analysis.
• Influencing: Demonstrated leadership and influencing capabilities in cross-functional environments
• Innovation: track record of delivering innovative data solutions and a strong passion for driving impactful outcomes.
• Effective Communication: Ability to clearly communicate analytical findings to non-technical stakeholders and build strong, trust-based partnerships.
• Team Collaboration: A proactive team player who thrives in collaborative environments but is equally comfortable working autonomously.
• Business Acumen: Proven ability to understand insurance market dynamics, operational strategies, and business drivers, with a practical and commercially focused approach.

• Data Transformation: Hands-on experience transforming and analysing large insurance-related datasets. London market (including Lloyd's) experience is preferred but not essential.
• Technical Knowledge: Familiarity with programming languages and databases such as SQL, Snowflake, Python, or R.
• Business Intelligence Tools: Exposure to BI platforms such as Tableau, Power BI, or similar tools for data visualisation and dashboard development.
• Insurance Domain Expertise: Understanding of key metrics used in insurance reporting, with exposure to Lloyd's and London market practices will be highly valued.