Managing Director General Industries, Los Angeles

You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you've landed in the right place.

Reporting to the Southern California Regional Vice President (RVP), the Managing Director will provide direct underwriting, sales leadership and broker management for the Los Angeles Territory. Responsibilities will include:

Sales, Agency, and Underwriting Management

• Ensure functional and regulatory integrity of the book of business and overall compliance with The Hartford's guidelines, policies, service standards and levels of authority. This requires overseeing the Quality Analysis process and ensuring its effectiveness, consistency, timeliness, and fairness.
• Coach Underwriters in the performance of their roles to ensure consistent practice of Sales Excellence discipline and cross-sell across MLC & Global Specialty.
• Build strong, distinctive strategic partnerships with key agents and brokers
• Develop and implement segment sales plans with VIP's and Top Partners

• Responsible for ensuring Core UW execution in accordance with guidelines and direction in partnership with DUO and referral team
• Ensuring underwriting health for regional book in accordance with quality and compliance guidelines

• Monitors risk selection & pricing on regional portfolio to ensure profitable financial returns
• Provides guidance on coverage, pricing, program structures and services offered in Core business
• Enforces utilization of all UW tools (ADAPT, PACE, CUE, Policy Center, SFDC, etc.)
• Demonstrates masterly level understanding and utilization of UW & Sales reports
• Promotes utilization of services: Claims and Risk Engineering

• Inspires team to achieve profit and growth objectives through risk selection, individual account pricing, mix of business, flow of business and management of quality analysis for the team.
• Ensures technical underwriting knowledge guiding the actions of underwriters in writing and retaining quality business
• Ensures that underwriting policies, practices and guidelines are understood and adhered to by the Middle Market underwriting staff.
• Provides ongoing technical development through coaching and QA results analysis
• Driving consistency in underwriting routines and accountabilities that deliver proven results. These include pipeline & agency management, underwriting practices, client facing meetings, renewal retention strategies, service delivery and enterprise representation.

• Attracts, selects, and develops high caliber talent from within or outside of the organization.
• Ensures staff continuity for key positions by anticipating and planning for future staffing needs.
• Effectively manages staff through active performance management, implementation of a meaningful development process; builds a strong team which fosters collaboration, open dialogue and involves them in critical decision making and planning activities.
• Closely manages plan results on an office wide and individual basis and directs implementation of specific actions to address business shortfalls in both profit and growth.

• 8+ years multi-line carrier underwriting experience in P&C Middle Market
• Strong sales and negotiation skills; agency territorial management experience and strong relationships in the Los Angeles market are a plus
• Solid financial / business acumen and skills
• Proven track record of setting goals and delivering results.
• Drive and commitment to do what is necessary to get the job done efficiently, thoroughly and professionally.
• Demonstrated ability to drive business plans and achieve results
• CPCU or CIC coursework preferred
• Bachelor's degree required