Manager, IT Engineering

Manager IT Engineering - IE07AE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

Position Overview

We're seeking a highly skilled and hands-on Manager, IT Engineering to lead our network engineering team while actively contributing to the design, implementation, and support of our network infrastructure. This role combines technical expertise with strong leadership skills-perfect for someone who thrives on rolling up their sleeves and solving complex challenges while also mentoring a high-performing team.

The ideal candidate will have deep knowledge of modern networking technologies, excellent troubleshooting skills, and a track record of delivering reliable, scalable, and secure network environments.

• Lead, mentor, and develop a team of network engineers, fostering a culture of technical excellence, collaboration, and accountability.
• Define team goals, track progress, and ensure successful delivery of projects and operational support.
• Work closely with IT leadership, security teams, and other stakeholders to align network strategies with business needs.

• Support, manage, and optimize enterprise network, including LAN, WAN, WLAN, SD-WAN, VPN, and data center connectivity.
• Assist with Design and Implementation of Enterprise Network architecture
• Configure, maintain, and troubleshoot network hardware (routers, switches, wireless controllers, access points) and associated software.
• Ensure high availability, performance, and scalability across network systems.
• Implement and maintain robust network security measures in collaboration with cybersecurity teams.
• Lead incident response for network outages and performance issues, providing root cause analysis and preventative recommendations.

• Evaluate and recommend network technologies, tools, and vendors.
• Oversee capacity planning, performance tuning, and cost management for network operations.
• Develop and maintain comprehensive network documentation, including diagrams, standards, and procedures.
• Manage network change control processes to minimize downtime and risk.

• Bachelor's degree in computer science, Information Technology, or related field (or equivalent experience).
• 7+ years of progressive network engineering experience, with at least 3-5 years in a leadership role.
• Expert-level understanding of:
  
  
  • Layer 2/3 networking (BGP, OSPF, EIGRP, MPLS, VLANs, STP)
  • Network security (VPN, ACLs)
  • Wireless networking and controller-based solutions
  • DNS, DHCP, Web Application Firewall, NTP, SD-WAN, VPN
• Proficiency with network hardware from major vendors (Juniper, Aruba, Cisco, Ivanti, etc.)
• Experience with cloud networking (AWS, Azure, GCP) and hybrid architectures.
• Strong troubleshooting, analytical, and problem-solving skills.
• Excellent communication and documentation abilities.

• Relevant certifications such as CCNP/CCIE, JNCIP/JNCIE, or equivalent.
• Experience implementing network automation and monitoring solutions (Python, Ansible, etc.).
• Experience in high-availability, mission-critical environments.