Skip to main contentA logo with &quat;the muse&quat; in dark blue text.
The Hartford

Head of Reliability Engineering and Automation, Commercial & Personal Lines Technology

Hartford, CT / Remote

VP IT Management - IM04AE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

The Hartford is in search of a technology leader, reporting to the SVP, CIO, P&C IT. This leader will be accountable for building, adopting, and maturing the Reliability Engineering (RE) tools, practices, and automation of DevSecOps to enable Build to Run model of the future on the cloud. This vital leader will lead the teams accountable for Commercial & Personal Lines Run Operations. Leader and his/her team will be responsible for building, optimizing, and maintaining the cloud automation capabilities to enable infrastructure provisioning, application availability, testing, quality, application deployment, resiliency, recovery, and efficiency of core IT applications.

Want more jobs like this?

Get Software Engineering jobs delivered to your inbox every week.

Select a location
By signing up, you agree to our Terms of Service & Privacy Policy.


Successful candidates will have experience in driving cloud transformation initiatives and sustaining top quartile operating standards by leveraging leading market practices. Building the RE capabilities and automating core services through software/systems engineering expertise for the applications being built or migrated to cloud. It also includes cultivating and innovating new ideas and capabilities with strategic partners and market leaders. Proven delivery in Agile-based, cloud-centric operating models in/across large enterprises. In addition to the operating model experience, preferred candidates will possess advanced AWS Cloud provider engineering and governance skills.

Leading the teams through change including talent management, collaboration with peers, influencing transformation and providing leadership. He or She must have the ability to effectively communicate, influence across the technology organization, actively participate in strategic planning and decision making and the execution of complex technology initiatives and projects.

Responsibilities:

  • Responsible for building reliability engineering and automation capabilities across Commercial and Personal Lines as part of our Cloud Modernization.
  • Accountable for RE, DevSecOps and RunOps automation capabilities leveraging the necessary tools to enable our vision of CI/CD and Build to Run Model.
  • Build tools and capabilities needed by our cloud engineering teams to optimize development providing a level of advancement in technology and achievement of efficiency for application teams.
  • Building an engineering culture with extreme automation across our technology stack and application footprints across traditional and modern architectures resulting in enhanced developer experience and overall IT Productivity improvements.
  • Support needs on cloud with improvements in performance, Scalability, Resiliency, Reliability, Stability, Observability, etc. delivering on end user requirements, and continuously evolving and modernizing available services to improve developer productivity, automation and optimize operational cost.
  • Provide support for the cloud transformation, adoption, and maturity of reliability engineering within their teams (roles, skills, automation, processes). Help enable support functions to "shift left", from Infrastructure to the CIO application teams.
  • People Leader and Strategic Partner - Develop and maintain a sustainable organization through the hiring, performance management, coaching and development of a multi-discipline organization, including managing strategic business and vendor partner relationships to create value for the organization.
  • Lead transformational change management by championing the adoption of automation capabilities built and foster a culture of continuous learning and improvement mindset for the organization.
  • Partner with our CIO teams across LOBs enabling the broader engineering teams with the necessary tools, best practices, foundational capabilities to mature E2E automation and positioning the organization to move to future operating model.

Qualifications:

  • 10 + years IT professional experience in financial services or insurance in a large corporation with multiple lines of business.
  • 10+ years of having assumed executive leadership, engineering, application management and operations roles with a demonstrated track record of technical innovation and experience leading technically diverse teams.
  • Strong cloud engineering mindset with hybrid cloud experience across public cloud providers and the technologies most frequently used in engineering and managing highly reliable and automated technology environments."
  • Demonstrated ability to own, transform, mature, and deliver enterprise reliability engineering tools and capabilities.
  • Strong knowledge and experience with cloud product management, cloud engineering, and Agile engineering principles.
  • Proven execution/delivery running and maintaining cloud-based and on prem automation tools and services across various service delivery models.
  • Demonstrated ability to act as a strategic thought leader and be seen as a credible business partner by peers.
  • Highly collaborative leader, comfortable making decisions in a fast-paced organization.
  • Exceptional critical thinking and problem-solving skills.
  • Able to influence diverse teams and build strong business relationships.
  • Bachelor of Science in Computer Science or equivalent preferred.
  • Master of Science in Computer Science or related field preferred.

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$222,480 - $333,720

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits

Client-provided location(s): Hartford, CT, USA
Job ID: hartford-R2416074
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA With Employer Contribution
    • HSA With Employer Contribution
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Fitness Subsidies
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
    • Remote Work Opportunities
    • Flexible Work Hours
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • On-Site Cafeteria
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program