Director, Sales Enablement University

Director Learning - TD06CE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

We are seeking a strategic learning leader to design and deliver a future-focused sales learning strategy that aligns with enterprise goals, market trends, and evolving customer needs. As Director, Sales Enablement University, you will shape the development of customer-, agency-, and broker-facing talent by integrating emerging AI capabilities into a unified, competency-based "One Hartford" experience-accelerating confidence and speed to proficiency. This hybrid role (in-office Tuesday-Thursday) is based in Hartford, CT or Charlotte, NC.

Responsibilities:

• Own and evolve the New Hire, Professional Mastery, and Leadership learning pillars to ensure consistent development across all career stages.
• Lead and inspire a team of learning professionals including Instructional Designers and Content Curators to deliver high-impact sales education.
• Collaborate with senior sales leaders to understand strategic initiatives, identify capability gaps and deliver learning solutions that accelerate sales effectiveness and business growth.
• Integrate AI tools and Copilot into learning design and delivery, enabling smarter workflows, personalized learning, and data-driven insights.
• Represent Sales Enablement University in enterprise forums, sharing insights on sales trends, learning innovation, and AI adoption.
• Deliver compelling executive updates that showcase progress, ROI, and strategic alignment of learning programs.
• Drive a community of best practice with a focus on cost efficiency and scalability that is rooted in empowerment, innovation, customer-centricity and continuous improvement.
• Manage competing priorities and education maturity levels across 5 major business units, maximizing common themes, designs, and approaches to meet demand
• Coach and mentor team members to grow their sales acumen, leadership capabilities, and AI fluency.
• Lead complex learning initiatives, managing budgets, timelines, and risks to ensure successful execution.
• Ensure learning solutions are strategic, dynamic, interactive, and grounded in adult learning principles and real-world application.
• Stay ahead of industry trends in sales enablement, adult learning, and AI by engaging with external networks and thought leaders.

Qualifications:

• 10+ years' progressive experience in learning and development within large corporate environments; insurance or financial services preferred
• 5+ years' leadership experience, including enterprise-level sales enablement initiatives focused on continuous improvement, customer centricity, and change management
• Strong executive presence and communication skills, with the ability to clearly articulate business impact to senior stakeholders
• Expertise in adult learning theory, instructional design, and content creation; sales enablement experience a plus
• Proven success driving adoption of new sales methodologies, tools, and training programs across cross-functional teams
• Experience with AI tools (e.g., Copilot) and enthusiasm for educating others
• Excellent judgment, decision-making, strategic planning, and project management skills
• Skilled in delivering clear, data-driven reports to assess learning impact and support strategic decisions
• Willingness to travel 25-30%
• Bachelor's degree in Learning & Development, Human Resources, Business, or related field (Master's preferred)

Compensation

The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$128,480 - $192,720

Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us | Our Culture | What It's Like to Work Here | Perks & Benefits

Client-provided location(s): Hartford, CT

Job ID: hartford-R2522811_Hartford

Employment Type: FULL_TIME

Posted: 2025-10-21T18:36:16