Director of Learning

Director Learning - TD06CE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

This role can have a Hybrid or Remote work schedule. Candidates who live near one of our office locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work schedule, with the expectation of coming into an office as business needs arise.

Overview: The Director of Instructional Design Learning and Content Curation will be responsible for developing the strategy and creation of persistent learning journeys across Claims and Operations. This individual will lead the creation of a suite of customized programs to meet ongoing training needs and develop learning pathways. This role translates talent development needs, skills, and leadership gaps into learning solutions that build enterprise capability to achieve business performance goals, profitable growth, superior customer experience, and excellence in execution.

• Leadership: Lead a team of four Assistant Learning Directors who oversee teams of Instructional Designers and Content Curators.
• Strategic Consultation: Partner with line of business leadership and HR Business Partners to identify learning gaps aligned with strategic business priorities. Curate and deploy learning solutions to drive business results.
• Collaboration: Work closely with peers in Talent and Learning to ensure alignment of learning solutions with strategic projects and career progression.
• Project Management: Develop and manage project plans, monitor progress towards goals, oversee budgets, identify risks and mitigation plans, forecast future training needs, and provide executive status updates.
• Networking and Benchmarking: Foster professional networks and benchmark peers to stay updated on best practices and trends in learning.
• Interactive Learning: Ensure the team uses an interactive adult learning approach and design philosophy to quickly respond to business needs.
• Career-long Learning Pathways: Create career-long learning pathways to establish a staff with transferable skills.
• Dynamic Design: Responsible for dynamic and agile design that incorporates realistic practice with theory.

• Proven experience in instructional design, learning, and content curation required
• Minimum of 5 years of leadership experience required, Insurance/Financial Services Industry a plus
• Excellent project management skills, including the ability to manage multiple projects simultaneously.
• Adult learning theory experience a plus
• Ability to collaborate effectively with various stakeholders, including business leaders and HR partners.
• ADKAR, change management experience.
• Knowledge of best practices and trends in learning and development.
• Strong communication and presentation skills.

• Impactful Work: Play a key role in shaping the learning and development strategy for a leading organization.
• Collaborative Environment: Work with a dynamic team of professionals dedicated to excellence in learning and development.
• Professional Growth: Opportunities for continuous learning and career advancement.
• Innovative Culture: Be part of a forward-thinking organization that values innovation and continuous improvement.