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The Hartford

Claims Consultant D&O Financial Institutions


Claims Consultant FL - CV07GE

We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.

The Hartford Global Financial Lines Financial Institutions & Financial Services (FI/FS) Claims Group currently has an open claim professional position. As an FI/FS claims professional, you will be responsible for handling a caseload of claims-made, Financial Institutions and Financial Services Management and Professional Liability Claims, from inception to final disposition. As these claims are often in litigation, experience handling litigated Financial Institutions and Financial Services Claims matters through resolution and managing defense counsel is required.

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Responsibilities will include all aspects of claim file management from assignment to conclusion:

  • Conducting investigations and analyzing and evaluating the information learned
  • Appropriately and accurately analyzing and determining coverage, liability and damages based upon the facts of each claim
  • Communicating written position(s) to insured's and other required parties on coverage, liability damages and other issues
  • Setting appropriate expense and indemnity reserves and monitoring on a regular basis for any needed adjustment
  • Presenting cases to management for expense or indemnity reserve authority above established authority levels
  • Developing and implementing resolution strategies through negotiations to achieve high quality outcomes
  • Proactively managing litigation and counsel, inclusive of litigation planning and execution, budgeting, and bill review
  • Understanding and analyzing potential extra-contractual liability as needed
  • Attending trials and mediations as necessary
  • Contributing to broader claim and enterprise goals by participating in audits, projects, training, and product development initiatives
  • Preparing comprehensive reports and delivering presentations to senior claim leadership on case developments, policy issues, industry trends, etc.
  • Providing support and working collaboratively with business partners to evaluate and address claim trends and developments
  • Addressing inquiries from agents and policyholders, providing superior customer service
  • Providing key training and marketing support to Underwriters
  • Attend and present at various industry events each year on risk management and claims topics


  • Juris Doctorate Degree preferred, Bachelor's Degree required
  • Minimum of five years handling litigated Management Liability and Financial Institutions/Services Professional Liability coverage and/or liability cases as defense counsel or claims handler.
  • Candidate should be disciplined, results-oriented and able to focus on bottom line results

Candidates should demonstrate the following:

  • Excellent oral and written communication skills
  • Excellent strategic thinking ability and execution skills
  • Excellent negotiation and advanced technical claim handling skills, including knowledge of insurance coverage issues
  • Superior time, task prioritization and desk management skills.
  • An ability to communicate thoughts clearly and concisely, and to influence and persuade others
  • Ability to work with only moderate amount of supervision and employ a "team player" attitude.

Additional Information:

This role can be Hybrid or Remote as aligned with the Hartford's Return to Office initiative. If you live near a Hartford office location, you will work in office at least 3 days a week (Tuesday, Wednesday, and Thursday). If you are not near an office, this role will be 100% Remote, with the expectation of occasional in-office presence as business needs dictate.

For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) minimum upload/download speeds of 5Mbps/30Mbps will be required. To confirm whether your Internet system has sufficient speeds, please visit from your personal computer.


The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:

$120,000 - $180,000

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

About Us | Culture & Employee Insights | Diversity, Equity and Inclusion | Benefits

Job ID: hartford-R2416307
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA With Employer Contribution
    • HSA With Employer Contribution
    • On-Site Gym
    • Mental Health Benefits
    • Virtual Fitness Classes
    • Fitness Subsidies
  • Parental Benefits

    • Birth Parent or Maternity Leave
    • Non-Birth Parent or Paternity Leave
    • Fertility Benefits
    • Adoption Assistance Program
    • Family Support Resources
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
    • Remote Work Opportunities
    • Flexible Work Hours
  • Office Life and Perks

    • Commuter Benefits Program
    • Casual Dress
    • On-Site Cafeteria
    • Company Outings
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
    • Stock Purchase Program
    • Performance Bonus
    • Relocation Assistance
    • Financial Counseling
    • Profit Sharing
  • Professional Development

    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
    • Tuition Reimbursement
    • Promote From Within
    • Mentor Program
    • Shadowing Opportunities
    • Access to Online Courses
    • Lunch and Learns
    • Learning and Development Stipend
  • Diversity and Inclusion

    • Employee Resource Groups (ERG)
    • Diversity, Equity, and Inclusion Program