Agency Executive, Client Service Team
Claims Agency Executive - MH07AE
We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
The Agency Executive builds relationships with VIP and Top Partner agents to facilitate ease of doing business. The Agency Executive serves as a single point of contact and resource for VIP and Top Partner agents in navigating & understanding company programs, strategies and tools, and addresses inquiries or escalations.
Candidates located in the Western (PST) Region preferred.
Responsibilities:
• Provides leadership for the agency council and engagement activities. Serves as a key contact for Sales and Distribution leadership to address claim opportunities and trends.
• Builds effective relationships with internal and external business partners, agents and or customers to takes ownership, manages with vision and leads The Hartford's staff to successful outcomes and results.
• Provides consultation to select VIP and Top Partner at least annually to review the key claim performance indicators for business underwritten. Leverages deep knowledge of The Hartford's Claim and Program products and services to consult agents and brokers.
• Mentors and develops less senior team members.
• Segments Supported: General Industries, Tech, Large Property, Construction, Marine, Energy, Small Commercial, Personal Lines for VIP and Top Partner Agents and Brokers.
• Superior communication skills.
• Excellent ability to present virtually and in person to senior leaders and internal and external audiences.
• Advanced knowledge of analytical claim data review with demonstrated ability to consult re loss cost containment initiatives through detailed analysis of claim results.
• Solid leadership acumen with prior leadership experience preferred along with the ability to influence those in which there is no direct authority. Mentors and develops junior staff.
Qualifications:
• 10+ years of Property & Casualty insurance experience
• Bachelor Degree or equivalent industry experience
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• Prior sales and leadership experience required
• Must reside within assigned geographic region, as face to face interactions are required
• Functional expertise in multiline claims with a minimum of 5 years of functional claim experience in one or more of these product lines: Workers' Compensation, Property, Auto or General Liability (or equivalent experience servicing large or VIP agencies / brokers).
• Excellent ability to present virtually and in person to senior leaders and internal & external audiences
• Advanced knowledge of analytical claim data review with demonstrated ability to consult re: loss cost containment initiatives through detailed analysis of claim results
• Solid leadership acumen with prior leadership experience preferred along with the ability to influence those in which there is no direct authority
Location:
This role can have a Hybrid or Remote work arrangement. Candidates who live near one of our posted Western Division offices locations will have the expectation of working in an office 3 days a week (Tuesday through Thursday). Candidates who do not live near an office will have a remote work arrangement, with the expectation of coming into an office as business needs arise.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$117,120 - $175,680
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Our Culture | What It's Like to Work Here | Perks & Benefits
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
- Fitness Subsidies
- FSA
- HSA
Parental Benefits
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Fertility Benefits
- Adoption Assistance Program
- Family Support Resources
- Adoption Leave
Work Flexibility
- Hybrid Work Opportunities
- Remote Work Opportunities
- Flexible Work Hours
Office Life and Perks
- Commuter Benefits Program
- Casual Dress
- On-Site Cafeteria
- Company Outings
- Holiday Events
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Volunteer Time Off
- Personal/Sick Days
Financial and Retirement
- 401(K) With Company Matching
- Stock Purchase Program
- Performance Bonus
- Relocation Assistance
- Financial Counseling
- Profit Sharing
Professional Development
- Internship Program
- Leadership Training Program
- Associate or Rotational Training Program
- Tuition Reimbursement
- Promote From Within
- Mentor Program
- Shadowing Opportunities
- Access to Online Courses
- Lunch and Learns
- Learning and Development Stipend
Diversity and Inclusion
- Employee Resource Groups (ERG)
- Diversity, Equity, and Inclusion Program
Company Videos
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