Academic Design and Delivery Consultant

Exec Learning & Dev Cons - TD07DE

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Are you a multi-media geek? Are you the person bringing cutting-edge ideas to the table? Consulting, designing, and delivering educational experiences has never been more engaging and dynamic at The Hartford!

The Hartford's Sales Enablement University is seeking a thought leader and "edutainer" for an Academic Design and Delivery Consultant with a zeal for innovation, a passion for consulting, and the skills to deliver best-in-class learning solutions.

• This position is accountable to consult, design, develop, deliver, and maintain educational curricula for the New Hire, Professional Mastery and Leadership learning pillars of the Sales Enablement University.
• This role will be both technical in nature encompassing design and development and training administration as well as planning and execution, collaborating with partners and acting as a consultative advisor.
• Educational content is developed for regularly scheduled weekly learning events, ongoing longer programs, and includes National Sales Meetings.
• The Academic Design and Delivery Consultant requires a high degree of collaboration within the Sales Enablement University team, as well as with Business Leaders and Business Unit Subject Matter Experts.
• The sales education provided is designed to enhance the "TOPS" core competencies (Tools, Operating Routines, Product and Sales), meet the learning objectives defined by the business, and effectively and efficiently drive profitable growth.
• The position is accountable for consulting on needs and recommending training methodologies and developing engaging curriculum that leverage adult learning principles, with a balance of self-directed and facilitator-led experiences.
• The educational session delivery and facilitation is essential to ensure full engagement of the audience and achieve the desired learning objectives.
• Business travel can be up to 20%.

• Business Consulting
  
  
  • Critical thinking and intellectual energy: Demonstrate strong listening, questioning, and checking skills - not afraid to ask the tough and provocative questions. Diagnoses the problem before providing a solution.
  • Influencing / Negotiating skills: Ability to integrate a personal style and social presence, gaining respect though a consultative approach; suspends judgment, remains objective and truly listens to the perspective of others, seeks first to understand, integrates the perspective of others into the proposed solution, gains commitment and mutually agreed upon next steps that will drive the desired outcome. Role models the behavior for others.
  • Executive presence: Has composure, is self-aware and authentic. Communicates confidence both in what is said and how it is said.
  • Consult with business partners to ensure all learning curriculum is relevant, accurate and meeting the field and segment needs.
• Education Design and Development
  
  
  • Design, develop and deliver creative, effective, and engaging learning and development programs to drive results for key segment initiatives.
  • Develop and deliver performance solutions that will address any deficiencies to improve education effectiveness, including instructor-led and self-directed learning experiences, and leverage them, when possible, as a shared service for additional business partners.
  • Develop and deliver formal and informal training assessments and evaluations and analyze results to identify trends to improve future training deliverables.
  • Leverage best practices of field subject matter experts and advisory councils to design and deliver learning and development solutions.
  • Ensure use of adult learning principles in end-to-end learning solutions
• Educational Delivery
  
  
  • Produce engaging and impactful introductory and mastery educational sessions, as applicable.
  • Master virtual and onsite production delivery ("edutainment") through various interactive instructional tools and media
  • Deliver end-to-end solutions for skill-building, performance, reinforcement learning at an appropriate pace to ensure desired outcomes.
  • Capture, distribute, and archive intellectual capital to encourage knowledge sharing and collaboration, builds/maintains sales readiness tools, portals, and websites.
• Project Management
  
  
  • Exhibits a relentless drive to deliver exceptional results, overcoming obstacles through problem solving, influencing skills and determination within an environment of competing priorities.
  • Leverage the Engagement Plan framework for segment initiatives, consulting with leaders on learning objectives and recommending design and delivery options.
  • Manage team projects and initiatives through effective planning and communication with attention to timeframes and due dates as outlined within the Engagement Plan framework.

• 3 years with The Hartford preferred with experience in either Small Commercial, Group Benefits and or Personal Lines.
• Experience in the design and delivery of various sales learning methodologies
• Graphic design ability to creatively work within brand guidelines, maintaining consistency with adaptability, producing modern, fresh designs.
• Knowledge of technical tools: Microsoft Office (Word, PPT, Excel proficiency), Adobe Photoshop, Illustrator, Audition, as well as Camtasia Studio, Vyond, SharePoint (site design)
• Deep business acumen and working knowledge of sales practices and methodologies including territory management, selling and negotiation skills.
• Excellent verbal and written communication skills and ability to impart information in a clear and concise manner.
• Strong organizational skills with the ability to effectively prioritize and juggle multiple priorities in a fast-changing environment, embracing change.
• Ability to work independently with minimal supervision, while at the same time focusing on effective teamwork and collaboration

• For full-time, occasional, part-time, or remote positions: (1) high speed broadband internet service is required, we do not recommend or support DSL, wireless, Wi-Fi, Hotspots, Fiber without a modem and Satellite; (2) Internet provider supplied modem/router/gateway is hardwired to the Hartford issued computer with an ethernet cable; and (3) 100MB download/10MB upload. Contact/Call center role using Genesys softphone and Citrix/ATO users. Users who participate in frequent Teams video conferences, as well as those who download/upload large file content throughout the workday.
• To confirm whether your Internet system has sufficient speeds, please visit http://www.speedtest.net from your personal computer.