Receptionist/Administrative Support

Job Description

The Berkshire District Attorney's Office seeks to fill a full-time receptionist/administrative assistant position to join our administrative support team. Bilingual candidates encouraged to apply.

• Responsibilities:
  • Create a positive first impression and ensure the reception area is clean, organized, and professional.
  • Answer and route incoming calls, take messages, and handle general inquiries.
  • Greet and welcome the public, direct them appropriately to the correct person or department, ensure security procedures are followed.
  • Maintain a meeting calendar for visitors.
  • Process incoming and outgoing mail, including FedEx and UPS packages and process all incoming faxes.
  • All general clerical duties including, but not limited to, data entry, case file management, victim/witness correspondence, scanning, photocopying, printing, mailing and filing.

• Computer skills including but not limited to Microsoft Office Suite (Word, Excel, Outlook) and our current case management system.
• Excellent verbal and written communication skills.
• Strong organizational and multitasking abilities.
• Ability to handle confidential information.
• A professional appearance and positive attitude.
• Fulfill the mandatory education and training requirements of the State Ethics Commission.
• Become familiar with and follow the provisions of the Office Personnel Policies, particularly regarding confidentiality, sexual harassment, drug-free workplace and the usage of information technology resources.
• Participate in training relevant to Office functions.
• Interact in a respectful and professional manner with the public, judicial and law enforcement personnel and office staff.
• Complete work assignments in a timely, accurate and efficient manner.