Job Description
Who We Are:
The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts' environmental resources and create a clean energy future for all residents. Through the stewardship of open spaces, the protection of environmental resources, and the advancement of clean energy, EEA works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family. Our commitment to environmental justice ensures that every resident, regardless of background or location, can live in a safe, clean environment and shares equally in the benefits of the clean energy transition.
The Massachusetts Department of Environmental Protection (MassDEP) is the state agency responsible for ensuring clean air, land, and water. Our work impacts every aspect of people's lives and is critical to the health and wellbeing of our residents and visitors. MassDEP is the lead agency for safe management of toxic and hazardous materials, promotion of waste reduction and recycling, preservation of the state's wetlands and coastal resources, air quality monitoring and pollution reduction, and so much more.
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Who We Are as an Employer:
At EEA, we create meaningful, inclusive opportunities that empower our employees to make a real difference in shaping the environmental future of Massachusetts. We foster a workplace culture where diversity is valued, innovation is encouraged, and collaboration thrives. Our employees play a vital role in advancing sustainability, environmental justice, and clean energy solutions, ensuring a positive and lasting impact on Massachusetts and its residents.
Description:
MassDEP seeks applicants for the position of Program Coordinator II (PC II). This position is assigned to the Bureau of Water Resources (BWR) in MassDEP's headquarters office located in Boston. Under the supervision of the Program Manager and coordinate the BWR Internet presence; manage records such as QAPPs, SOPs, policies, and records requests; and provide program support, as needed.
Specific duties and responsibilities include, but are not limited to, the following:
Monitor, Maintain, and Improve BWR's Web Development
- Monitor, maintain, and update BWR's web content daily.
- Consult with BWR web strategist and Boston and Regional BWR program directors on site updates and additions to highlight content development.
- Learn and develop skills with the new mass.gov web development tool (Drupal).
- Become familiar with template structure and provide guidance to program users on how to deliver content.
- Actively engage in cross-bureau/agency/secretariat needs for web development and crossover content.
- Using the new mass.gov guidelines, provide accurate, complete, and standard descriptions for program content. Analyze content structure based on new Drupal templates within the new web tool and find opportunities for aggregating similar or related content under the new mass.gov topics and services model, proposing these solutions to BWR's Web Strategist and Municipal Partnerships and Government Affairs Office, and implementing all changes.
- Attend web development group meetings as scheduled, provide notes of meetings as directed, and facilitate meetings as scheduled.
- Attend portal training sessions and portal developers' meetings to learn and implement new publishing protocols as scheduled.
- Ensure BWR's web content remains in compliance with accessibility requirements and assist in retrofitting BWR documents and webpages to meet accessibility standards.
Coordinate and Support Responses to Records Requests as BWR Public Records Act Contact
- Maintain familiarity with all aspects of the Massachusetts Public Requests Act request process.
- Attend and contribute to regular records management meetings as held.
- Record and identify all requests that come to the Bureau to determine type of request (routine/non-routine).
- Identify staff that should respond to records request and forward accordingly and follow-up.
- Create a timeline for response to requests and follow up with emails/phone calls to appropriate staff.
- Assure that all responses follow guidelines set forth in Standard Operating Procedure for Public Requests Act requests.
- Provide good faith fee estimates when appropriate to public requestors.
- Coordinate providing requested records from Boston to regional BWR offices.
- Provide notification and updates on key non-routine requests to BWR Assistant Commissioner.
Regulations
- Understand the process of updating regulations, including which documents to prepare and how to transmit them, and provide guidance about that process to BWR programs as they update regulations.
- Assist the Bureau in tracking progress of regulations being updated; coordinate monthly with programs to gather information on progress.
- Ensure that programs are using the correct forms when they prepare the regulations for draft and final review. Ensure documents are saved in the regulatory SharePoint platform.
- Assist the Bureau in arranging public hearings for draft regulations, and publication of hearing notices in newspapers.
- Other Duties as Assigned or Needed
Preferred Qualifications:
- Strong interpersonal and communications skills
- Knowledge of general office procedures and telephone etiquette
- Ability to gather information through observation and questioning individuals
- Ability to express thoughts clearly and develop ideas in a logical manner
- Ability to multi-task while remaining pleasant and professional
- Proficiency with MS Office products, Adobe Acrobat Pro, and Open-Source Web Developers tools (including Drupal)
- Highly organized and the ability to pay close attention to detail
- Ability to understand, apply, and explain the laws, rules, regulations, policies, procedures, standards, and guidelines governing MassDEP operations
- Punctuality and reliability are essential
Qualifications
First consideration will be given to those applicants that apply within the first 14 days.
MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions:
I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.
II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.
III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.
Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
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An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.