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The Commonwealth of Massachusetts

Office Support Specialist I - Seasonal Permits Coordinator Summer 24

Boston, MA

Job Description

LONG TERM SEASONAL OFFICE SUPPORT SPECIALIST I - SPECIAL EVENTS DEPARTMENT

Department of Conservation and Recreation manages state parks and oversees more than 450,000 acres throughout Massachusetts. It protects, promotes, and enhances the state's natural, cultural, and recreational resources.

The health and happiness of people across Massachusetts depends on the accessibility and quality of our natural resources, recreational facilities, and great historic landscapes. DCR continues to improve the vital connection between people and the environment.

The Department of Conservation and Recreation seeks qualified applicants for the position of LTS Office Support Specialist - Special Events Department, located at 10 Park Plaza, Boston, MA.

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Start Date: April 7, 2024 End Date: September 2, 2024

GENERAL STATEMENT OF DUTIES AND RESPONSIBILITIES

This position will assist the Special Events Department in administrative functions for coordinating agency-wide permitting for concerts, festivals, road races, walkathons, cultural events, company outings, charity events and other special recreational events and programs across the Massachusetts parks system.

DETAILED STATEMENT OF DUTIES AND RESPONSIBILITIES

  • Provide administrative support to Special Events Department.
  • Provide initial response to agency staff and constituent inquiries and direct to appropriate special event staff.
  • Create and maintain statewide calendar of special events.
  • Conducts research.
  • Assists with processing special event applications and permits.
  • Assists with processing and tracking of Special Event payments including DCR staffing costs.
  • Work regular scheduled Monday-Friday work hours.
  • Opportunity to work on site to assist with events during various hours and days of the week or weekends depending on the schedule of events.
  • Create spreadsheet for weekly permitted events.
  • Create reports and/or spreadsheets for Special Events Team as requested.

QUALIFICATIONS REQUIRED AT HIRE

1. Ability to communicate effectively.

2. Ability to write concisely, express thoughts clearly and develop ideas in a logical sequence.

3. Ability to use proper grammar, punctuation, and spelling.

4. Ability to make recommendations.

5. Ability to multi-task and prioritize.

6. Ability to prepare documents and reports accurately.

7. Ability to assist customers of diverse backgrounds.

8. Ability to follow guidelines and procedures.

9. Knowledge of software applications such as Microsoft word, project management, spreadsheets and database management.

10. Ability to work independently and in teams.

11. Organizational skills.

12. Based on assignment and assign work effectively.

QUALIFICATIONS ACQUIRED ON JOB

1. Knowledge of the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned agency or unit activities.

2. Knowledge of the types and uses of agency databases, documents and files.

3. Knowledge of state laws, procedures and guidelines.

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

Office Support Specialist I:

Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in administrative work experience or (B) any equivalent combination of the required experience and the substitutions below:

Substitutions:

I. An Associate's or higher degree with a major in business administration, business management or public administration may be substituted for the required experience.

II. An Associate's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.

Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Educational substitutions will only be permitted for a maximum of two years of the required experience.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.

Client-provided location(s): 10 Park Plaza, Boston, MA 02116, USA
Job ID: Commonwealth_of_Massachusetts-240002X9
Employment Type: Full Time

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • Pension
    • Financial Counseling
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program