Job Description
MassHire Department of Career Services (MDCS) oversees the Commonwealth's network of One-Stop Career Centers, that assist businesses in finding qualified workers and providing job seekers with career guidance, as well as referral to jobs and training. MDCS strengthens the Career Center system through continuous improvement processes, and innovative business practices that maximize resources, foster partnerships, and engage employers to ensure a skilled, motivated, and adaptable workforce capable of meeting the emerging labor market needs of the Commonwealth, now and in the future.
The Employment Counselor will evaluate employment and/or training services to applicants with substantial and/or significant barriers to employment to determine eligibility for and appropriateness of various employment and/or training program services; review and analyze client information through records, tests, interviews and observations; advise clients on such matters as developing employment plans, job search methods, techniques, and processes; conduct counseling interviews; confer with agency staff and others; describe, explain, or answer inquiries concerning eligibility, procedures and benefits related to agency programs; maintain liaison with public and private organizations and service providers; and compile educational and other information. The incumbent will also conduct RESEA reviews which include intensive one-on-one career action plan development, labor market research, resume review, compliance with unemployment benefits, thorough work search log reviews, referrals to appropriate workshops and individualized job search assistance.
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Preferred Qualifications:
- Knowledge of interviewing techniques.
- Knowledge of the types and content of occupations common to the public and private sectors.
- Knowledge of the types and uses of reference sources for occupational information.
- Knowledge of the types and uses of tests used to determine individual interests, aptitudes, skills, and occupational preferences.
- Ability to analyze and determine the applicability of data, to draw conclusions and to make appropriate recommendations.
- Ability to establish rapport with persons from different cultural and/or economic backgrounds.
- Ability to gather individual information through questioning and observing individuals.
- Ability to interact with people who are under physical and/or emotional stress.
- Ability to communicate effectively in oral and written expression.
IN THE CASE OF A PROMOTIONAL OPPORTUNITY, THE SALARY PROVISIONS OF THE APPLICABLE COLLECTIVE BARGAINING AGREEMENT WILL BE UTILIZED FOR PLACEMENT WITHIN THE SALARY RANGE.
Qualifications
First consideration will be given to those applicants that apply within the first 14 days.
Minimum Entrance Requirements:
Applicants must have at least (A) two years of full-time, or equivalent part-time, professional experience in employment counseling, vocational counseling, guidance, placement counseling, rehabilitation counseling or educational counseling, or (B) any equivalent combination of the required experience and the substitutions below.
Substitutions:
I. A Bachelor's or higher degree with a major in counseling or guidance may be substituted for the required experience.
Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
Special Requirements: None.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
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An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.