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Domestic Violence Intervention Project Coordinator

Yesterday Amherst, MA

Job Description

POSITION SUMMARY:
Coordinate Domestic Violence Intervention Project (DVIP) in collaboration with local police departments, dispatch centers, Crocker Communications Inc., and community victim advocacy programs. Position is a part-time position of 20 hours weekly.

DUTIES & RESPONSIBILILTIES:

  • Foster strong relations between police and advocates in the DVIP Partnership
  • Make outreach visits to police departments and ensure open communication with community partners
  • Participate in hiring of new DVIP Advocates with NELCWIT and BHN
  • Train and supervise DVIP Advocates in collaboration with NELCWIT and BHN
  • Assign shifts and create monthly on-call schedule to be communicated to all DVIP partners
  • Provide secondary back-up for evening and weekend emergency call system
  • Review daily call log from answering service and follow-up with Crocker and responding police and/or advocates on any calls needing attention
  • Assign cell phones for each advocate and update list regularly with answering service
  • Debrief advocates following difficult calls and instruct them in following DVIP protocols
  • Provide direct service to victims of domestic and sexual violence including safety planning, information on lock changes and ongoing support for alarm recipients
  • Identify high risk cases from advocate information sheets and make referrals to the high risk team
  • Organize DVIP Partnership meetings and trainings
  • Provide phone supervision with advocates to offer support and review any protocol issues
  • Respond to calls from police regarding advocate contacts and troubleshoot issues that arise
  • Mediate potential conflicts with police and advocate response and propose changes in protocol to address concerns
  • Maintain DVIP Project statistics and prepare grant report in coordination with supervisor
  • Write law enforcement newsletter entries as needed

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Qualifications

  • Bachelor's degree;
  • Knowledge of dynamics of abuse specifically related to domestic violence and sexual assault
  • Leadership and interpersonal skills to successfully foster strong partnership team
  • Supervisory and staff training experience
  • Ability to communicate clearly, effectively and patiently in-person and on the phone to a diverse population;
  • Ability to prioritize, organize and multi-task;
  • Must be able to demonstrate professional discretion and maintain confidentiality at all times.

Client-provided location(s): Amherst, MA
Job ID: Commonwealth_of_Massachusetts-2500067S
Employment Type: PART_TIME
Posted: 2025-08-20T18:35:03

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Life Insurance
    • Short-Term Disability
    • Long-Term Disability
    • FSA
    • HSA
    • Mental Health Benefits
  • Parental Benefits

    • Adoption Assistance Program
    • Family Support Resources
  • Work Flexibility

    • Flexible Work Hours
    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Personal/Sick Days
    • Volunteer Time Off
  • Financial and Retirement

    • Pension
    • Financial Counseling
  • Professional Development

    • Promote From Within
    • Mentor Program
    • Access to Online Courses
    • Lunch and Learns
    • Internship Program
    • Leadership Training Program
    • Associate or Rotational Training Program
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program