Job Description
The Executive Office of Technology Services and Security (EOTSS) is the state's lead office for information technology. We provide enterprise level information technology services including network management and security; computer operations; application hosting; desktop provisioning and management; and modern and responsive digital services to 40,000 internal stakeholders plus the residents, business owners and visitors to the Commonwealth of Massachusetts.
EOTSS is seeking a dynamic and experienced individual to fill the role of Director of Portfolio Management. This pivotal position will manage and oversee the Capital Program Team and the Project Management Office (PMO).
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The Capital Program Team is responsible for managing the information technology capital investment portfolio. This position will manage the overall program and the portfolio, while also supporting the EOTSS Secretary and the Assistant Secretary of Strategy and Planning in collaborating with the IT Investment Advisory Board (IIAB). The IIAB reviews and recommends projects to the Governor and the Secretary for Administration & Finance (A&F) for inclusion in the annual Capital Investment Plan (CIP).
The Project Management Office (PMO) provides guidance, timelines, resources, and tools to move projects toward success. With an eye toward projects internal to EOTSS, the Assistant Secretary is working to build the recently re-configured PMO to deliver key IT projects best aligned with high-level strategic goals across the enterprise.
Reporting directly to the Assistant Secretary of Strategy and Planning, the Director of Portfolio Management will play a crucial role within the Office of Strategy and Planning in aligning project initiatives with the strategic goals of the Administration and the Secretariat.
The primary work location for this role will be 1 Ashburton Place, Boston, MA, 02108. The work schedule for this position is Monday through Friday, 9:00AM to 5:00PM EST. This position would be expected to follow a hybrid model of reporting to work that combines in-office workdays and work from home days as needed.
Duties and Responsibilities:
- Provide oversight, leadership, and management of the PMO Office, supporting the PMO director and team on maturing the PMO.
- Direct the capital program, working closely with the Capital Program Director and the Capital Budget Director to ensure alignment with strategic objectives.
- Serve as a key liaison between the PMO and the Assistant Secretary of Strategy and Planning, communicating project updates, risks, and opportunities.
- Lead the prioritization of projects and initiatives within the secretariat, ensuring resources are allocated efficiently and effectively.
- Ensure the capital process and internal PMO processes meet the evolving needs of the secretariat and other state agencies.
- Collaborate with the Director of Enterprise Architecture to ensure projects adhere to architectural standards and best practices.
- Provide guidance and direction to project managers, ensuring projects are delivered on time, within budget, and to the highest quality standards.
- Proven ability to manage multiple projects simultaneously and prioritize tasks effectively, as well as the ability to analyze project status and steps to right set.
- Lead change management efforts associated with portfolio initiatives, ensuring that stakeholders are effectively engaged and prepared for changes resulting from project implementations.
- Continuously evaluate and refine portfolio management processes and practices to optimize efficiency and effectiveness.
- Prepare and present executive-level reports and dashboards to provide insights into project performance, risks, and accomplishments.
- Manage, along with the Capital Program Team, the financial aspects of the capital investment portfolio, including budgeting, forecasting, and cost tracking. Ensure projects are delivered within budget and financial resources are allocated efficiently.
Preferred Knowledge, Skills, and Abilities:
- Minimum of ten (10) years' experience in project management, specifically large-scale capital projects, with at least five (5) years' experience overseeing a PMO or portfolio management function.
- Strong understanding of project management methodologies, tools, and best practices.
- Familiarity with information technology concepts, systems, and solutions, with the ability to understand and communicate technical requirements and challenges effectively.
- Establish key performance indicators (KPIs) and metrics to measure the performance and success of projects within the portfolio. Conduct regular reviews and assessments to monitor progress and identify areas for improvement.
- Ability to think strategically and align project initiatives with broader organizational goals and objectives, by collaborating with key stakeholders to develop and refine strategic plans for the IT capital investment portfolio.
- Excellent communication and interpersonal skills, with the ability to prepare and deliver clear and concise presentations, recommendations, and decisions tailored to different audiences and stakeholders.
- Strong analytical skills to analyze complex data, identify trends, and make informed decisions.
- Ability to lead organizational change initiatives and foster a culture of innovation, adaptability, and continuous improvement.
- Strong negotiation skills to effectively resolve conflicts, reach consensus, and drive alignment among stakeholders with competing interests.
- Experience leading and motivating teams to achieve common goals and objectives. Ability to inspire and empower team members to perform at their best.
- PMP Certification or equivalent project management certification is highly desirable.
- Prior experience in government or public sector environment a plus.
Qualifications
MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) seven (7) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in IT administration or IT management, of which (B) at least three (3) years must have been in a managerial capacity.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
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An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.