Director of Enterprise Systems

The College has been building an organizational culture that values initiative and innovation, and seeks to identify and develop the strengths in students, faculty, staff, and programs in order to grow and improve. NECC is also committed to using evidence to guide planning and decision-making. These values are reflected in the use of Appreciative Inquiry for strategic planning and accreditation; in our investment in strengths-based, institution-wide professional development; and in our ten-year involvement as a Leader College in Achieving the Dream, a national network of community colleges dedicated to using data to close student achievement gaps.

We are also committed to the recruitment and retention of a diverse workforce that reflects the communities we serve. With over 40% Hispanic students, NECC was the first federally recognized Hispanic Serving Institution (HSI) in New England.

We seek leaders who are committed to the community college mission, actively engaged in promoting diversity, and prepared to use their unique strengths and innovation with the goal of student success.


Job Description:

POSITION: Full-Time Director of Enterprise Systems (Director): Management Information Systems Department; Haverhill Campus with occasional travel to the Lawrence Campus (45 Franklin St.); 37.5 hours per week, Monday through Friday, 8:00am - 4:30pm; Non-Unit Professional Position; In person position

SUMMARY: The Director of Enterprise Systems is a hands-on leader responsible for coordinating the implementation, development, integration, and maintenance of enterprise business applications including information systems, web applications, and various database systems while ensuring adherence to security protocols and best practices. The Director is an exceptional communicator and collaborator that works with campus stakeholders and serves as a key leader in the planning, design, and implementation of a broad set of administrative and academic applications, databases, and services. As a member of the NECC Information Technology Services leadership team, the director will assist in the development of plans and budgets for products and services, as well as developing the strategic plan for the Information Technology Services department that aligns with the overall mission of the college.

RESPONSIBILITIES:

• Provide technical leadership and functional support for NECC's enterprise applications; implement/support enterprise system integrations and application development work; provide advice and hands-on assistance to the development team for integration and custom application development efforts.
• Serve as project lead for the implementation of enterprise-wide administrative and student information systems and integration with other applications and systems; determines fiscal requirements and prepares budgetary recommendations.
• Work closely with stakeholders to understand business and academic needs and identify appropriate opportunities for solutions and continued innovation of technical capabilities that align with agreed upon business requirements.
• Collaborate effectively with external resources such as consultants and vendors on new/existing technology implementations, including upgrades, patches, integrations with business applications, enhancements to existing products, and new software implementations.
• Review new software features and other changes related to application support and development efforts; support the development team in the resolution of issues relevant to application performance/stability and corrective actions for any outages.
• Use coaching, mentorship, skill development, and recognition to build and sustain a high-performing team with strong community engagement and sense of belonging.
• Assists with college initiatives for reporting and business intelligence, analytics, data warehouses and college-wide reporting tools, and ad-hoc reporting support.
• Serve on a cross-functional data governance committee and its associated working groups to identify and resolve data-related issues in alignment with broader organizational goals and objectives.
• Perform other duties as assigned.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The employee must meet the physical demands and work environment of the position. Reasonable accommodations may be made to enable those with disabilities to perform the essential functions of the job.

Qualifications

PLEASE NOTE, WE DO NOT REVIEW APPLICATIONS SUBMITTED THROUGH MASSCAREERS. PLEASE APPLY VIA THE LINK BELOW:

https://necc.interviewexchange.com/jobofferdetails.jsp?JOBID=189325

Requirements:

MINIMUM QUALIFICATIONS:

• A bachelor's degree in a technology-related field along with eight (8) years of related experience or a comparable mix of education, training, and hands-on experience.
• Significant technical and operational experience with Ellucian Banner or similar ERP system.
• Demonstrated knowledge of relational databases and programming with SQL and/or PL/SQL, with demonstrated ability to develop reports, and/or create enhancements to systems.
• Strong knowledge of scripting languages (Bash, Korn, Perl, Powershell), C, Java, HTML, or Groovy.
• Strong interpersonal skills are required and communicating effectively with people at varying levels of digital and data fluency is important; the ability to establish collaborative and positive working relationships throughout the college community is a significant required skill.
• Demonstrated ability to plan and manage all aspects of an information system implementation and/or enhancement project.
• Excellent analytical skills and the ability to translate business process and information management requirements into functional specifications.

PREFERRED QUALIFICATIONS:

• Experience within the Ellucian Eco-System: Degree Works, Recruit CRM, Elevate, Portal, Cloud Services, Ethos Identity Management, etc.
• Experience with Customer Relationship Management (CRM) Software
• Experience with next generation ETL tools and data lake/warehouse/visualization technology.
• Experience with software application deployment in a cloud-based infrastructure such as AWS or Azure.
• Strong project management skills, PM preferred
• Experience with reporting tools such as Argos, Toad, PL/SQL Developer, Tableau

EQUIVALENCY STATEMENT: Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position.

BACKGROUND CHECK: Candidates will be required to pass a CORI and SORI check as a condition of employment.

PHYSICAL DEMANDS AND WORK ENVIRONMENT: The employee must meet the physical demands and work environment of the position. Reasonable accommodations may be made to enable those with disabilities to perform the essential functions of the job.


Additional Information:

SALARY: Anticipated starting salary range is $100,000.00 - $115,000.00 annually with complete fringe benefit package including competitive health insurance, dental insurance, basic life insurance, long-term disability insurance, paid sick, vacation and personal leave, educational benefits for employee/spouse/dependents, and excellent retirement benefits.

ANTICIPATED START DATE: ASAP


Application Instructions:

TO APPLY: To be considered for this position click on the "Apply Now" button, you will be prompted to set up a new account or login to an existing account. You will be able to upload the following required documents for consideration:

• Cover Letter, describing your qualifications and/or how you may be best suited for the role
• Resume/CV

Review of applications will begin 5 business days from the posting date and will continue until the position is filled.

**Please note that finalist candidates will be asked to provide contact information for three (3) professional references, including current supervisor (or at least two previous supervisors)

DEADLINE: Open until filled

Northern Essex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran or military status, genetic information, gender identity, or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and college policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation, or sexual violence shall be referred to the College's Affirmative Action Officer/Title IX Coordinator, Elizabete Trelegan (Assistant Director of Human Resources, B-219,978-556-3928/ etrelegan@necc.mass.edu), the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights. Northern Essex Community College will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Prospective employees are encouraged to review the College's Annual Security Report (ASR), in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: http://www.necc.mass.edu/clery