Director of Business Relations

MassAbility programs focus on career services, community living, and disability determination for federal benefit programs. We are change agents and community builders, and we put the people we serve at the heart of everything we do. We envision a Commonwealth that is open to all, where everyone can seize their true potential and contribute fully to our communities and the world. Together with stakeholders, partners, and allies, MassAbility collaborates, problem solves and innovates to bring about a better Massachusetts for everyone-one that is truly equitable, accessible, and inclusive.

Duties and Responsibilities (these duties are a general summary and not all-inclusive):

• Direct overall planning, coordination, and evaluation of business service processes, procedures, and practices to promote effective administration and services resulting in increased employment outcomes for qualified individuals with disabilities

• Develop and create national, statewide, and local partnerships in business priority, with the goal of skilling up a workforce pipeline and promoting individuals with disabilities prepared to meet the hiring needs of businesses across the Commonwealth.

• Manage development of apprenticeships in collaboration with EOLWD's Division of Apprentice Standards, including expanding Registered Apprenticeships for MassAbility job seekers.

• Provide overall business services unit programmatic and administrative oversight and direction in collaboration with the Assistant Commissioner of Career Services and Workforce Development.

• Supervise and oversee the Business Relations managers and staff to ensure consistency of practice and financial and programmatic efficiencies specific to the Business Relations unit.

• Assist in the development of marketing strategies and materials for outreach and education around the employment of people with disabilities

• Lead collaborative initiatives with vendors, MassHire, and other stakeholders to strategize and partner in achieving greater employment outcomes for individuals with disabilities

• Conduct presentations and disability awareness training for various stakeholders at corporations and organizations across industries and market sectors, including CEOs, HR, and hiring managers.

• Collaborate with the Chief Financial Officer and the Assistant Commissioner to ensure that Business Relations appropriately allocates resources.

• Assist with developing and managing the annual Business Relations budget and adjusting as needed based on the availability of funds.

Preferred Qualifications:

• Exceptional organizational skills with the ability to analyze complex problems, design practical solutions, and delegate authority effectively.

• Commitment to innovation, trying new strategies, and working collaboratively with leadership and staff.

• Ability to lead and delegate, including supporting and bringing up leadership within the unit to create the new generation of leaders in the field/agency.

• Demonstrated ability to resolve personnel conflicts and motivate staff in a collaborative environment.

• Excellent verbal and written communication skills, with the ability to engage with internal and external stakeholders.

• Proficiency with fiscal contract management as it relates to program management.

• Knowledge of labor market applications.

• Understanding of ADA and disability-related issues and accommodations within the workplace.

• Aptitude to understand, apply, and interpret the provisions of the laws, rules, regulations, policies, procedures, specifications, standards, and guidelines governing agency operations.

• Proficient in general, statistical, and technical report writing methods and able to write general, statistical, and technical reports.

• Ability to analyze and determine program data's applicability, draw conclusions, and make appropriate recommendations.

• Ability to accomplish work objectives where few precedents or guidelines are available.

• Flexible and able to accommodate varied shifts and/or irregular hours (i.e., weekends, holidays, nights).

• Willingness to travel for job-related purposes.

• Ability to plan, organize, and control the use of workforce, equipment, and budgetary resources to achieve agency goals and objectives.

About MassAbility:

MassAbility is a learning and participatory performance culture with an emphasis on high-performance teams, individual performance/contribution/impact, and engaging in activities to promote and support a program/division/agency (e.g., committee membership, Roadmap workgroup membership, presenting at Town Halls, achieving learning and performance goals). MassAbility is an agency committed to diversity, equity, inclusion, racial equity, innovation, transformation, and change, as well as creating a culture of agility, excellence, and belonging.

For more information about our agency and programs, visit: MassAbility | Mass.gov

Pre-Offer Process:

A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori and click on "Information for Job Applicants."

Education, licensure, and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Request Form.

For questions, please contact the Executive Office of Health and Human Services Human Resources at 1-800-510-4122 and select option #4.

Applicants should upload a cover letter and resume for the Director of Business Relations requisition.

Qualifications

MINIMUM ENTRANCE REQUIREMENTS:

Applicants must have at least (A) six (6) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in business administration, business management, public administration, public management, clinical administration or clinical management of which (B) at least two (2) years must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.

Substitutions:

I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.

II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.

III. A Graduate degree in a related field may be substituted for three (3) years of the required (A) experience.

IV. A Doctorate degree in a related field may be substituted for four (4) years of the required (A) experience.

Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.