Director of Behavioral Health Clinical Services - DMH Cape Cod & Islands
Yesterday• Hyannis, MA
Job Description
The Massachusetts Department of Mental Health (DMH) is seeking a skilled, dynamic, recovery-oriented administrator to serve as the Director of Behavioral Health Clinical Services for the Cape Cod and Islands Community Mental Health Center (Pocasset, MA) and Cape Cod Site Office (Hyannis, MA). This experienced clinical leader will be responsible for overseeing our vibrant community mental health center's continuum of clinical services.
As a member of Cape Cod and Islands (CC&I) Community Mental Health Center (CMHC) senior leadership team, the Director of Behavioral Health Clinical Services will work to further the CC&I transdisciplinary vision that promotes and maintains the delivery of high-quality integrated services. The incumbent will carry out duties and fully supporting the mission, vision, and values of the DMH and the population we serve. The successful candidate must be a strong communicator as well as a visionary leader with the ability to plan strategically and have clinical knowledge, staff management and data analysis skills.
Please Note: The work schedule will be (40 hours) 8:30am to 5:00pm Monday through Friday. The days off will be Sunday and Saturday. This position participates in an Administrator On-Call Rotation. The primary location for this position will be in Hyannis, MA, the secondary location for this position will be in Pocasset, MA.
Duties and Responsibilities (these duties are a general summary and not all inclusive):
- Manages oversight to all community clinical services to include Case Management, Adult Community Clinical Services, Respite Services, Safe Haven and Homeless Outreach, Clubhouses, Partial Hospital and Program of Assertive Community Treatment (PACT).
- Provides direct supervision to the department heads for all State Operated services.
- Serves as a member of the Leadership group as well as Senior Staff.
- Participates in Contract Monitoring of all procured services within the site and supervises contract monitors.
- Serves as a lead in the Joint Commission accreditation process to ensure the agency is constantly reviewing compliance with the standards.
- Conducts and participates in Clinical Care reviews and provides recommendations regarding the clinical care to staff and at times to Senior Management.
- Facilitates training and/or makes recommendations for clinical training to assist staff in providing evidence-based care that is also recovery centered and relevant.
- Leads in Zero Suicide Initiative and collaborate with the Southeast Area and Central Office on clinical initiatives and program development.
- Serves as a standing member in several committees including Risk Management, Medical Records, and the Policy Committee and serves on work groups, performance improvement teams, and subcommittees.
- Liaises with various community agencies including the local Department of Children & Families (DCF) office and the Homeless Shelters.
- Provides Administrator On-Call coverage (including after hour coverage) in rotation with Center/Site Director and Director of Nursing (and coverage for Center/Site Director in their absence).
- Champions patient care and treatment that is trauma informed and person centered in all areas of oversight.
- Develops staff through timely feedback and use of appropriate Human Resource policies to foster and facilitate the ability of staff to achieve highest level of professional growth and performance.
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Required Qualifications
- Must possess independent licensure in human services; LICSW, LMHC, or other advanced independent license.
- Current and valid Massachusetts Class D Motor Vehicle Operator's license or equivalent license from the state in which you reside.
Preferred Qualifications:
- At least 10 years of clinical practice of which at least 5 years supervision experience.
- At least 5 years of progressive leadership in progressive leadership positions.
- Professional experience working in an environment that is inspected by the Board of Health, Department of Public Health, Department of Mental Health or The Joint Commission.
- Solid written and oral communication skills and proficiency establishing and maintaining harmonious working relationships with a wide variety of multidisciplinary teams and stakeholders.
- Proven knowledge of the principles and practices of management, including planning, budgeting, organizing, directing, motivating, controlling and decision making.
- Demonstrated record of leadership in the operation of innovative service delivery that promotes individual rehabilitation and recovery.
- Experience and knowledge of services for mental health, substance use care delivery, facility-based care, and treatment of individuals with mental health and substance abuse treatment needs and how to access these services.
- Ability to manage a diverse workforce; ability to embrace diversity as a strategic advantage.
- Proficient usage of Microsoft Office products including Word, Excel, PowerPoint, Teams and Outlook.
- Given the population served, bilingual or multilingual fluency
About the Cape Cod and the Islands Community Mental Health Center:
The CC&I CMHC provides comprehensive services to adults and children. Programs include a 16-bed acute in-patient unit, Case Management, Day Treatment Program, and Adult Community Clinical Services (ACCS). The CC&I CMHC is a Joint Commission certified facility. In all we always aspire to create an environment which promotes growth and independence for patients, families, and employee alike.
Learn more about our important work:https://www.mass.gov/locations/pocasset-mental-health-center
DMH Vision and Mission:
The Department of Mental Health, as the State Mental Health Authority, assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights, and supports mental health training and research. This critical mission is accomplished by working in partnership with other state agencies, individuals, families, providers, and communities.
Pre-Hire Process:
A criminal and tax history background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori
Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.
Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth's website.
ADA Reasonable Accommodation:
If you require a reasonable accommodation with the application/interview process, please contact us at: EOHHS Candidate ADA Requests
For questions, please contact the Office of Human Resources at 1-800-510-4122 and select option #4.
Qualifications
MINIMUM ENTRANCE REQUIREMENTS:
Applicants must have at least (A) five (5) years of full-time or, equivalent part-time, professional, administrative, supervisory, or managerial experience in a particular specialty (i.e. scientific, professional, or technical) and must possess current license and/or registration requirements established for the performance of the position, of which (B) at least one (1) year must have been in a project management, supervisory or managerial capacity or (C) any equivalent combination of the required experience and substitutions below.
Substitutions:
I. A certificate in a relevant or related field may be substituted for one (1) year of the required (A) experience.
II. A Bachelor's degree in a related field may be substituted for two (2) years of the required (A) experience.
III. A Graduate degree in a related field may be substituted for three (3) years of the (A) required experience.
IV. A Doctorate degree in a related field may be substituted for four (4) years of the (A) required experience.
Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.
Comprehensive Benefits
When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.
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Title 101 CMR 23.00 ("Regulation") requires certain agency staff to have received the COVID-19 vaccination and Influenza vaccination, or have taken required mitigation measures, to prevent viral infection and transmission in State Hospitals and State Congregate Care Facilities. The Regulation applies to this position. Successful candidates will be required to acknowledge and attest to your vaccination status for both COVID-19 and Influenza.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.
The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.
Client-provided location(s): Hyannis, MA
Job ID: Commonwealth_of_Massachusetts-2600031H
Employment Type: FULL_TIME
Posted: 2026-04-28T19:01:05
Perks and Benefits
Health and Wellness
- Health Insurance
- Health Reimbursement Account
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short-Term Disability
- Long-Term Disability
- FSA
- HSA
- Mental Health Benefits
Parental Benefits
- Adoption Assistance Program
- Family Support Resources
Work Flexibility
- Flexible Work Hours
- Hybrid Work Opportunities
Office Life and Perks
- Commuter Benefits Program
Vacation and Time Off
- Paid Vacation
- Paid Holidays
- Personal/Sick Days
- Volunteer Time Off
Financial and Retirement
- Pension
- Financial Counseling
Professional Development
- Promote From Within
- Mentor Program
- Access to Online Courses
- Lunch and Learns
- Internship Program
- Leadership Training Program
- Associate or Rotational Training Program
Diversity and Inclusion
- Diversity, Equity, and Inclusion Program