Communication Dispatcher I

Job Description

Overview

The Communications Dispatcher performs a full range of radio and telephone operational duties and is required to process and prioritize incoming calls for police, fire, and EMS assistance and has frequent telephone contact with members of the community. Some situations are emergent in nature; the dispatcher must be able to think and act clearly and calmly and be able to work in a high volume and multi-task environment.

At Salem State University, we are passionate about creating a workplace that is as diverse and inclusive as the community we serve. We welcome and celebrate the diverse identities of all our employees, ensuring that you feel valued and supported. Our strong focus on civic engagement means your work will have a meaningful impact both within the university and beyond. As an emerging Hispanic and minority-serving institution, we are committed to advancing social justice and creating opportunities for all. Join us at Salem State, where your career will make a difference, and your contributions will be celebrated.

DO NOT APPLY ON MASSCAREERS.

Applications submitted on MassCareers will not be considered.

Qualifications

Preferred Qualifications

Ability to read, write and spell the English language

Ability to speak Spanish desirable and highly preferred

College education

Emergency telecommunications experience and experience with computer aided dispatch systems

Certifications in police telecommunications, E911, Emergency Medical Dispatch, LEAP/CJIS and prior public safety agency

Working Location

This is an on-site position in Salem, MA with on-campus, in-person responsibilities.

Salem State University complies with the Americans with Disabilities Act (ADA) to provide reasonable accommodation to qualified applicants and employees with disabilities. For accommodation information or requests please email eo-hr@salemstate.edu.

Application Instructions

DO NOT APPLY ON MASSCAREERS. Applications submitted on MassCareers will not be considered.***

Please apply online on the Salem State Careers page. Resume and cover letter are not required, but are appreciated.

Employment is contingent upon a completed background and CORI check satisfactory to the university.

This position is not eligible for H1B visa sponsorship.

EEO Statement

The university considers all qualified candidates without regard to race, color, religion, sex, age, national origin, disability status, veteran status, gender identity, sexual orientation, genetic information, pregnancy or pregnancy-related condition or any other characteristic protected by law.

Recruitment Agencies

Salem State University does not partner with or accept candidates from outside staffing agencies. All hiring is managed directly by our internal Talent Acquisition team.

Client-provided location(s): Peabody, MA

Job ID: Commonwealth_of_Massachusetts-250005YO

Employment Type: FULL_TIME

Posted: 2025-08-05T15:37:22