Clinical Laboratory Program Coordinator

The ideal candidate will have experience working in a regulated healthcare setting and a strong understanding of clinical laboratory operations, licensure, and certification requirements, including familiarity with the Clinical Laboratory Improvement Amendments (CLIA) and relevant Massachusetts regulations.

Duties and Responsibilities (these are a general summary and not all-inclusive):

• Coordinate and monitor assigned program activities, including Clinical Laboratory licensing and CLIA certifications, to ensure effective operations and compliance with established CLIA and Clinical Laboratory Regulation standards.
• Review and analyze data to determine progress and effectiveness, to make recommendations for changes in procedures, guidelines, etc., and to devise methods of accomplishing program objectives.
• Responsible for CLIA certification applications, licensure, and Clinical Laboratory Approval processing within the Clinical Laboratory Program.
• Provides on-the-job training and orientation to subordinates and clerical staff responsible for Clinical Laboratory licensure, CLIA certification, and approval processing
• Provides technical assistance to agency personnel and others concerning assigned programs to exchange information, resolve problems, and to ensure compliance with established policies, procedures, and standards.
• Respond to inquiries from staff, laboratory providers, and others to provide information concerning assigned agency programs.
• Ensures written documentation regarding Clinical Laboratory licensure and CLIA certification processing is filed in an accurate and timely manner.
• Liaison with various local, state and/or federal agencies and other organizations (including, but not limited to, Centers for Medicare & Medicaid Services [CMS], the National Training Laboratory Network, the Massachusetts Hospital Association), DPH's Division of Health Care Facility Licensure and Certification) and laboratory facilities to exchange information, resolve concerns, and coordinate activities.
• Coordinate, prepare and/or revise survey and licensure documents, letters, and memoranda.
• Perform data entry updates in ASPEN computer system in accordance with federal and state requirements.
• Responds to inquiries from the public and providers regarding applications, licensure, and applicable regulations and processes.

Required Qualifications:

• Knowledge of basic CLIA regulations and Massachusetts Clinical Laboratory Regulations
• Knowledge of the methods of general report writing.
• Ability to analyze and determine the applicability of data, to draw conclusions and to make appropriate recommendations.
• Capability to gather information by examining records and documents and by questioning individuals.
• Ability to maintain accurate records.
• Ability to prepare and use charts, graphs and tables.
• Capacity to write concisely to express thoughts clearly and to develop ideas in logical sequence.
• Ability to give written and oral instructions in a precise, understandable manner.
• Ability to establish rapport with persons from varied ethnic, cultural and/or economic backgrounds.
• Capacity to adjust to varying or changing situations to meet emergency or changing program requirements.
• Ability to exercise discretion in handling confidential information.
• Knowledge of the principles, practices and techniques of supervision.

Preferred Qualifications:

• Awareness of the laws, rules, regulations, policies, procedures, specifications, standards and guidelines governing assigned unit activities
• Knowledge of the organizational structure and functions of the assigned agency.
• Knowledge of the types and uses of agency forms.
• Awareness of the laws, rules and regulations governing the state personnel system.
• Knowledge of state budgetary procedures relating to positions, salaries and personnel services.
• Familiarity with state procedures governing the purchasing and requisitioning of supplies and equipment

About the Department of Public Health:

The mission of the Massachusetts Department of Public Health (DPH) is to prevent illness, injury, and premature death, to assure access to high quality public health and health care services, and to promote wellness and health equity for all people in the Commonwealth.

We envision a Commonwealth in which all people enjoy optimal health. Massachusetts ranks among the healthiest of states according to comparative analyses, but we face numerous challenges, including chronic and infectious disease, substance abuse, violence, preventable hospitalizations, and health disparities.

DPH coordinates programs and policies to address specific diseases and conditions and offer services to address the needs of vulnerable populations. We also develop, implement, promote, and enforce regulations and policies to assure that the conditions under which people live are most conducive to health and enable people to make healthy choices for themselves and their families. We license health professionals, healthcare facilities and a variety of businesses that impact public health. We operate the state laboratory and four public health hospitals. We monitor health status and manage vital records including births, marriages and deaths. We educate people about public health issues and work closely with local boards of health and community partners to identify and solve public health problems.

More information can be found at:MA Department of Public Health

Pre-Hire Process:

A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori

Education, licensure and certifications will be verified in accordance with the Human Resources Division's Hiring Guidelines.

Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Record Law and may be published on the Commonwealth's website.

If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the ADA Reasonable Accommodation Request Form.

For questions regarding this requisition, please contact the Executive Office of Health and Human Services Human Resources at 1-800- 510-4122 Ext. #4

Qualifications

First consideration will be given to those applicants that apply within the first 14 days.

MINIMUM ENTRANCE REQUIREMENTS: Applicants must have at least (A) three years of full time, or equivalent part-time, professional, administrative or managerial experience in business administration, business management or public administration the major duties of which involved program management, program administration, program coordination, program planning and/or program analysis, or (B) any equivalent combination of the required experience and the substitutions below.

Substitutions:

I. A Bachelor's degree with a major in business administration, business management or public administration may be substituted for a maximum of two years of the-required experience.

II. A Graduate degree with a major in business administration, business management or public administration may be substituted for the required experience.

III. A Bachelor's or higher degree with a major other than in business administration, business management or public administration may be substituted for a maximum of one year of the required experience.

Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.

Salary placement is determined by a combination of factors, including the candidate's years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division's Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range.

Comprehensive Benefits

When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future.

Want the specifics? Explore our Employee Benefits and Rewards!

An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role.