Business Incentive Program Manager

Job Description

About the Organization:

The Executive Office of Economic Development, in partnership with the Massachusetts Office of Business Development (MOBD), leads the state's business outreach efforts to attract, support, and help strengthen all types of businesses that make up the ever-evolving business sector in the Commonwealth. Our constituents are business entities that are looking to further thrive and grow in the state, or companies looking to establish a presence here.

The Massachusetts Office of Business Development is committed to creating and sustaining a work culture that is welcoming, inclusive, and mutually respectful to all its employees regardless of race, color, age, creed, religion, national origin, ethnicity, sex, gender identity or expression, sexual orientation, genetic information, veteran or disability status. We strive to reflect diversity in all facets and levels of our agency. The Massachusetts Office of Business Development values inclusiveness and diversity within their employee and management teams. Within our community we strive to create and maintain working and learning environments that are inclusive, equitable, and welcoming.

• Program Development and Support: Work as part of the MOBD team to assist in the development of programs that support EOED's implementation of strategies and achievement of goals, outlined in the Commonwealth of Massachusetts' Economic Development Plan. Contribute to regular discussions regarding the structure and/or content of EOED/MOBD incentive and grant programs, including but not limited to program guidelines, applications, public outreach, technical assistance, review processes, award requirements. Contribute to development and implementation of EOED/MOBD's incentive and grant programs, including the National Guard Tax Credit, Data Centers Incentive Program and the Business Builds Program, and/or other programs.
• Contract Management: Responsible for regular and direct interaction with assigned awardees for contracting, performance oversight, funds disbursement, amendment requests, and project closeouts. Coordinates with each awardees to ensure that all required documentation for contracting is submitted. Consults with finance and legal staff to determine specific program contract requirements, and to ensure compliance with all applicable state laws, rules, and regulations. Maintains detailed and accurate records of assigned projects, incentives and grants. Support ongoing development and expansion of EOED's use of online management platforms. Update and continue ongoing development of review scorecards for program rounds. Responsible for identifying and helping to resolve issues with projects (and/or awardees), as well as reporting problems to, and seeking assistance/guidance from, appropriate senior staff. Coordinates and responds to all project inquiries and requests in timely and professional manner. There may be additional requests for data and information from the Secretary, other EOED Executive staff, and/or the Governor's office. Support secretariat goals and performance targets, as approved by EOED-OPMO.
• Support MOBD Team: Assist with the creation and/or coordination of various MOBD incentive programs and initiatives that support the growth and development of businesses across the state in alignment with EOED priorities. Coordinate as appropriate with the Business Front Door. Participate in interagency discussions related to how EOED incentive, capital and operating budget programs interact with, support, and catalyze investment from other agencies
• Diversity Goals: Support the EOED Diversity Plan by reviewing and becoming familiar with the work of the Diversity Officers as well as any diversity initiatives put forward from the Diversity Working Group. Complete the required annual diversity training module(s).
• Reporting and Communications: Prepare and submit timely reports and presentations in support of project management as requested by supervisor. Assist EOED executive staff in assessing and/or verifying project performance, timelines, past spending, spending projections, amendments, and closeouts. Also, assist with development and preparation of briefs, project updates, spending projections, press releases, presentations, and other EOED internal or external reports and communications as assigned. This includes responses to requests for information (RFIs) from the Secretary and/or Governor's Office. May be assigned to represent and/or to make presentations on behalf of the office at relevant events. Performs other duties as assigned.

• Demonstrated experience and knowledge about business, economic development, and/or public/private partnerships.
• Familiarity and/or working knowledge of federal, state or local government programs, incentives and policy initiatives as well as relevant governmental policies and regulations.
• Excellent written and oral communication skills. The preferred candidate will have some experience with marketing/communications, public policy, and program management.
• Experience working with various project constituencies, including government agencies, citizen and community advocacy groups, private sector businesses, and nonprofit organizations.
• Strong interactive and relationship-building skills with an ability to effectively present information and respond to questions from government officials, the public, and various external stakeholders.
• Ability to work in a team-based project management environment. Demonstrated ability to multitask and perform effectively in a fast-paced professional environment.
• The candidate is an enthusiastic, self-directed, creative problem-solver and passionate about community economic development.
• Must have strong computer skills in standard productivity software, (Excel, Word, PowerPoint, etc.). The preferred candidate will have an interest and some experience in innovative technology, including economic development tools. Salesforce experience a plus.