Senior Director, Warehouse Operations - Ambient

The Coca-Cola Company, a global leader in the beverage industry, is seeking a strategic and results-oriented Senior Director to oversee Third-Party Logistics Warehouse Ambient operations across the NA OU supply chain.

We work with trusted co-packers and manufacturing partners to deliver high-quality, innovative Stills RTD products and then support our customer fulfilment through 3PL warehouse operations to delight our customers and consumers. In this role, you will provide both operational and strategic leadership - ensuring third-party facilities deliver warehouse operations and customer fulfilment leading a team of Warehouse Operations Managers and meet quality, sustainability, and cost targets, while driving continuous improvement and future-focused innovation.

What You Will Do

Third-Party Partner and team Management

• Manage relationships and operational performance of third-party Warehouse operators to deliver agreed logistics & customer fulfilment needs and volumes, quality standards, and service levels.
• Serve as the primary liaison for escalation and resolution of logistics service delivery or issues between co-packers and internal & external stakeholders.
• Conduct regular performance reviews with third-party partners to ensure ongoing improvement in key metrics.
• Lead site visits to verify compliance with safety, quality, and Good Manufacturing Practices (GMP).
• Lead a team of Warehouse Operations and Variety pack Operation managers and deliver results through the team. Guide the team to align on objectives and support the delivery of the same

• Collaborate with supply planning teams to coordinate warehouse inventory and dispatch plans and meet all other operating KBIs through a team of Warehouse manager and Variety Pack Manage,
• Support the supply across co-manufacturing variety pack and third-party variety pack operations to meet product mix and delivery timelines.
• Conduct regular performance reviews with 3PL providers and internal stakeholders where necessary to drive consistent delivery and improvement of supply chain metrics.
• Review and optimize warehouse processes with a focus on operational efficiency, accuracy and cost optimization.
• Implement continuous improvement initiatives to enhance operational KBIs, including warehousing efficiency and inventory efficiency and customer dispatch
• Partner with other functions to introduce process and technical innovations and improve process capabilities.

• Ensure all third-party operations meet Coca-Cola product quality standards, regulatory requirements, and customer specifications.
• Collaborate with Quality and Food Safety teams to address audit findings and implement corrective actions.
• Promote a culture of quality and compliance at partner sites.

• Partner with Supply Chain Finance to prepare annual budgets, track performance, and manage cost drivers.
• Approve third-party invoices and verify alignment with contracted terms.
• Support inventory control processes to meet corporate inventory policy requirements and accuracy standards.
• Support contractual negotiations with co-packers to optimize terms, production flexibility, and service levels. Support and collaborate with 3PL providers to ensure that appropriate IT and system infrastructure and processes are in place to deliver Warehouse operations and also support the enhancement and optimization of the same

• Embed sustainability goals into warehouse operations, including energy optimization, recycling initiatives, and energy-efficient methods.

• Produce regular reports for senior leadership summarizing Operating KPIs, quality performance, improvement projects, and strategic initiatives.
• Build consensus among internal teams, brand managers, and third-party partners to deliver warehouse operations and product launches on time and on budget.

• Bachelor's degree in Supply Chain, Engineering, Business, Logistics or related field.
• Minimum of 5 years' experience in Significant and multi-site national warehouse operations, co-packing, or Supply chain management.
• Demonstrated ability to lead cross-functional initiatives and manage external partners for measurable performance improvements.
• Strong understanding of Warehouse operational financials and cost optimization processes.
• Experience with continuous improvement methodologies in a warehouse & logistics environment.
• Knowledge of food safety, GMP, and regulatory compliance standards.

• The opportunity to work with a supply chain organization committed to sustainability, social impact, and diversity, equity, and inclusion.
• Access to a diverse, global network of manufacturing partners and internal experts in packaging innovation.
• Professional development programs and opportunities to drive impactful change in packaging operations.