Senior Director, Channel Development

Job Summary:

This role is responsible for developing scalable processes for channel-based strategy deployment, designing and institutionalizing new channel segmentation models. It leads the creation of long-term strategic roadmaps, integrates advanced analytics into channel planning, and redefines cross-functional collaboration models to ensure end-to-end alignment across marketing, commercial, and bottler teams. The role continuously assesses systems and processes to adapt to shifting market dynamics, shopper trends, and omnichannel transformation.

Work That Matters The Most

• E2E Channel Strategy responsibility, where EME RGM team takes a crucial role in OU plans and pioneer in global lvl capability development, with direct major impact on OU topline and bottom line ambitions
• Deliver game-changing channel strategies and playbooks for the OU that are deeply rooted in shopper and channel insights, to drive significant basket/purchase incidence increase, by connecting seamlessly with relevant occasions in each channel and ultimately drive sustainable and accelerated growth for the System (NSR, transactions, and margin expansion).
• Work closely with marketing team to integrate commercial/shopper centric solutions and activations into respective brand campaigns. Create playbooks for the OU and help embed strategies into country channel plans. Further leverage RGM/Segmentation strategies to improve plan effectiveness and end results.
• Analyse the omnichannel sales ecosystem, market trends, industry expectations, and competitive landscape to shape the long-term channel outlook, prioritization strategy, and roles within the KO system.
• Drive investment decisions based on prioritized channel x category combinations to maximize strategic growth opportunities.
• Understand the channel and sub-channel landscape for each market; leverage global Customer & Commercial best practices to define clear strategies, segmentation models, and growth levers using the global ABC execution framework and bottler capabilities.
• Craft tailored channel segmentation strategies and guidelines that reflect the unique dynamics, roles, and opportunities of each channel within the broader ecosystem.
• Map channel based whitespace opportunities to increase our footprint horizontally and vertically in the top markets.
• Establish fully integrated collaboration with Marketing and CCL teams to lead the execution of brand strategies, activation plans, flywheels, RGM levers, and customer priorities across channels.
• Consolidate and synthesize channel-specific market data and insights to inform system-wide strategic decisions and drive fact-based planning across the organization
• Analyze shopper journeys across channels and sub-channels; lead the implementation of category management principles and PICOS standards.
• Design, lead, and implement both short- and long-term strategic roadmaps in partnership with cross-functional system teams, and track executional performance.
• Collaborate closely with market franchise operations and commercial teams to translate strategic plans into actionable, market-ready initiatives that deliver measurable impact.