Manager - Policy Communications and Social Impact

Manager - Policy Communications and Social Impact
Location - Gurugram

At The Coca-Cola Company, we aim to Refresh the World and Make a Difference. This purpose in India and Southwest Asia translates into helping protect the environment, supporting communities, and engaging in strategic advocacy. We are seeking a Communications Manager to lead integrated storytelling across policy, sustainability, and social impact. This role will enhance Coca-Cola's reputation, foster stakeholder trust, and support responsible business growth.

What You'll Do for Us:

• Strengthen trust and corporate reputation by positioning Coca-Cola as a responsible, ethical, and purpose-driven company that acts in the best interests of people and communities

• Develop and implement integrated communication strategies across policy, sustainability, and social impact, aligned with Coca-Cola's global frameworks and local priorities.
• Create insight-driven communication materials that articulate Coca-Cola's position on public policy issues.
• Monitor the regulatory and ESG landscape, track emerging issues, and provide timely updates and strategic recommendations.
• Develop and execute advocacy campaigns across traditional and digital platforms to elevate Coca-Cola's leadership in responsible business practices.
• Lead proactive media outreach including press releases, advisories, and thought leadership pieces to support public policy, and ESG communication.
• Organize stakeholder engagements such as roundtables, panel discussions, and media briefings to position Coca-Cola in relevant policy and ESG dialogues.
• Prepare and support spokespersons for policy and ESG-related engagements to ensure consistent and credible messaging.
• Amplify environmental initiatives and communicate social impact initiatives internally and externally.
• Curate human-centered storytelling showcasing community impact and partner collaboration on digital and social media.
• Organize exposure visits to sustainability and community project sites for media, influencers, and stakeholders to foster authentic storytelling.
• Collaborate across internal and external teams to ensure message alignment and unified execution.

• Create and deploy communication toolkits, content calendars, messaging templates, and storytelling frameworks for internal and external use.
• Establish and maintain proactive reputation management and crisis response plans for regulatory and public affairs risks, including scenario planning and communications preparedness.
• Track and report on communication effectiveness through effective KPIs.

• Post Graduation or equivalent in Communications, Public Policy, Environmental Studies, Development Studies, Journalism, Law, or related fields.
• 10-12 years of relevant experience in policy communications, ESG, sustainability, or corporate affairs.
• Strong experience in media relations, stakeholder engagement, and digital storytelling.
• Deep understanding of India's regulatory and sustainability landscape.
• Excellent written and verbal communication skills.

• Provide an opportunity to shape Coca-Cola's advocacy and ESG narrative across India and Southwest Asia.
• Enable collaboration with senior leadership and cross-functional teams.
• Offer access to global expertise and high-impact initiatives.
• Support professional growth and purpose-driven work.