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Business Operations Director Adria

AT The Coca-Cola Company
The Coca-Cola Company

Business Operations Director Adria

Zagreb, Croatia

This leadership role will be critical to ensuring smooth translation of BP strategies into execution plans with clear KPIs, joint routines and integrated roadmap.

What You'll Do for Us:


Operationalize the plan:


  • Responsible for the development, implementation, and achievement of annual commercial business plan.
  • Prepare and own the weekly/monthly performance scorecard for the region & lead setting and monitoring of right KBIs for all critical initiatives
  • Responsible for collaborating on the contingency plan to deliver annual business plan performance in channels to include revenue, volume, share, net outlets, SOVI (share of visual inventory), and pricing.
  • Work with Franchise Operations, Marketing, C&CL, bottler to ensure that all initiatives activated in market are fully optimized, leveraging best practice execution and in-store activation, and maximizing the opportunity.

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  • Support execution of integrated consumer, shopper and commercial plans based on BP/ System mitigation/ acceleration agreement collaborating with System partners
  • Monitor's market conditions and reports competitive activity to management, Bottler and local associates in order to understand program effectiveness and any implementation barriers.
  • Support key system routines that will enable efficient and fast decision-making to drive forward the plan.


Opportunity Identification & Implementation:


  • Support the identification of incremental revenue & volume, channel/customer opportunities (by country, by brand, by channel by package, by consumption occasion, by beverage category) that will enable the business to grow ahead of market and competition in the short or longer term.
  • Work with networked resources (RGM, Marketing, Ecommerce, etc.) and Coca-Cola Hellenic Bottling Co. to develop and implement programs that capitalize on identified opportunities, including definition of clear KPIs.
  • Ensure an understanding of full competitive landscape having full overview & implications for us and our system in the short and longer term.


Lead/Support Strategic Projects


  • Management and business development of McDonald's key account for the region
  • Support key projects of system from TCCC side that have big impact for today or tomorrow (tax implementation plans, new RTM models, etc... )
  • Help define opportunities for segmented execution and collaborate with the bottler on developing plans that capture this incremental revenue and profit opportunity.
  • Work together with partners on specific local customer opportunities and on way forward.
  • Lead the execution of occasion-based marketing toolkits which should include state of the art designed and innovative racks, point of sale material and coolers with a clearly defined picture of success.


Qualification & Requirements:


  • 8+ years of Business and/or functional experience in Operations, Strategy or Commercial
  • Commercial knowledge (shopper marketing, channel strategy, customer management, negotiations and local market understanding)
  • Proven experience at managing complex and challenging projects
  • Proven experience at working with bottler
  • Must have good ability to identify patterns from data and to identify drivers and conclusions.
  • Must have solid understanding of portfolio management, identification of opportunities for growth & priority setting within expanded framework of responsibilities
  • Must have strong ability to transfer strategies into execution plans
  • Must assess local external business environment (government regulation, taxes, inflation, devaluation, political instability, competition and advise action plans
  • Sets an example for TCCC leadership values
  • Adapts and lives in the networked way of working mindset with full collaboration
  • Strong analytical and problem-solving skills; influential skills
  • Ability to build and leverage relationships with key business partners, comfortable in working with senior leaders
  • Ability to work in networked teams with full collaboration
  • Ability to understand complex challenges & linkages and articulate into plans to drive results

Travel requirements:

  • 20% of travel required

What We Can Do For You:

  • Iconic Brand: Work on the most recognized brand in the world and be part of developing the brand's next chapter.
  • Exposure to World Class Leaders: Availability to global marketing leaders that will expand your network and expose you to emerging digital platforms and marketing insights.
  • Sustainability: Be part of a company that is committed to water stewardship, sustainable agriculture, sustainable packaging, and climate.
  • Social Impact: Join a company that aims to improve people's lives through diversity, equity, inclusion, and community engagement.

Client-provided location(s): Zagreb, Croatia
Job ID: cocacola-147728131
Employment Type: Other

Perks and Benefits

  • Health and Wellness

    • Health Insurance
    • Health Reimbursement Account
    • Dental Insurance
    • Vision Insurance
    • Short-Term Disability
    • Long-Term Disability
    • On-Site Gym
    • Life Insurance
    • FSA
    • HSA
  • Parental Benefits

    • Non-Birth Parent or Paternity Leave
    • Adoption Leave
  • Work Flexibility

    • Hybrid Work Opportunities
  • Office Life and Perks

    • Commuter Benefits Program
    • Happy Hours
    • On-Site Cafeteria
    • Holiday Events
  • Vacation and Time Off

    • Paid Vacation
    • Paid Holidays
    • Volunteer Time Off
    • Personal/Sick Days
  • Financial and Retirement

    • 401(K) With Company Matching
    • Pension
    • Performance Bonus
    • Financial Counseling
    • Stock Purchase Program
  • Professional Development

    • Tuition Reimbursement
    • Mentor Program
    • Access to Online Courses
    • Internship Program
    • Leadership Training Program
    • Professional Coaching
  • Diversity and Inclusion

    • Diversity, Equity, and Inclusion Program
    • Employee Resource Groups (ERG)