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The Boeing Company

Senior Customer Technical Training Specialist (Virtual)

Dublin, Ireland

Job Description

At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We're committed to fostering an environment for every teammate that's welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Introduction

At Boeing, we are all innovators on a mission to connect, protect, explore and inspire. From the sea bed to outer space, you'll learn and grow, contributing to work that shapes the world. Come, build your future with us!

Boeing Global Services (BGS) is seeking a Senior Customer Technical Training Specialist (Virtual) to join the BGS team. In this role, the focus will be on overseeing the review and evaluation of customer technical training needs to determine appropriate training content, objectives and design. The selected candidate will oversee activities for the development, delivery and evaluation of technical training. They will also develop training concepts, techniques, and processes.

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This position will also use specialized software technology to research, configure, maintain, update and develop new and existing media and materials. In this role, you will gather and analyze data to support complete proposal development activities, as well as ensuring accuracy and quality of training products. The Senior Technical Training Specialist presents proposals to customer and participates in defining contract statement of work. This position consults with and coaches others regarding final product quality.

This position has been identified as a virtual work opportunity which requires the ability to work from home unless on travel.

Candidate must have ability to travel both domestically and internationally up to 50% - with short notice and for extended periods, anywhere in the world and for potentially extended periods of time. (Must obtain and possess current passport).

Position Responsibilities:
  • Analyzing flight data
  • Analyzing and designing pilot training
  • Make recommendations for targeted training
  • Coordinate with teams to define requirements for flight training courseware
  • Collaborating with Airline customers on flight data analytics and related training
  • Collaborate with Regulatory Authorities and Industry Groups

BasicQualifications (Required Skills/Experience):
  • 5+ years of experience in Global Flight Operations as a Pilot in Boeing Airplanes
  • 5+ years of experience as a safety professional supporting Commercial Air Transport Operations experience
  • 5+ years of experience conducting aerospace auditing or operational data analysis
  • Previously type rated on a Boeing commercial transport aircraft

Preferred Qualifications (Desired Skills/Experience):
  • Experience with flight training courseware development
  • Experience with flight operations analysis
  • Experience being a quality lead
  • Experience being a safety lead
  • Experience in being a crew resource management instructor
  • Experience with Competency Based Training and Assessment
  • Experience in being a pilot mentor, instructor mentor or standards captain
  • Experience with Instructional Design Methodologies
  • Experience working with National Aviation Authority/Regulator
  • Bachelor's Degree or Equivalent

Typical Education & Experience:

Education/experience typically acquired through advanced technical education (e.g. Bachelor) and typically 14 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+9 years' related work experience, Master+12 years' related work experience, 18 years' related work experience, etc.).

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world's most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

Client-provided location(s): Dublin, Ireland; Amsterdam, Netherlands; Singapore; Stockholm, Sweden; Frankfurt, Germany; Warsaw, Poland; Copenhagen, Denmark; Zurich, Switzerland; İstanbul, Türkiye; Mexico City, CDMX, Mexico; Brussels, Belgium; Rome, Metropolitan City of Rome Capital, Italy; Manchester, UK; Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia; Switzerland; Santo Domingo, Dominican Republic; London Gatwick Airport (LGW), Horley, Gatwick RH6 0NP, UK; Gdańsk, Poland; Hounslow, UK
Job ID: Boeing-00000416570
Employment Type: Other