Sr. Business Systems Analyst

Job Description:

Key Responsibilities:

• Act as a bridge between business stakeholders, product teams, and technical teams to gather and document clear, complete, and testable business and system requirements.
• Conduct impact analysis across systems and identify dependencies and integration points.
• Collaborate with development and QA teams to ensure solutions are aligned with business needs and technical feasibility.
• Work closely with vendor partners to ensure their deliverables meet enterprise standards and functional expectations.
• Support initiatives such as production issue analysis, root cause tracking, and follow-ups for long-term resolution planning.
• Lead and contribute to backlog grooming, user story creation, acceptance criteria definition, and prioritization.
• Drive clarity on business processes, data flows, and end-to-end functional scenarios
• Participate in UAT, triage sessions, and production verification activities when needed.

Qualifications:

• 6-10 years of experience as a Business Systems Analyst or related role in a technology-driven organization.
• Strong understanding of software development lifecycle (SDLC), Agile methodologies, and tools like JIRA, Confluence, etc.
• Proven experience working with APIs, data mappings, and systems integrations.
• Ability to understand complex systems and translate business needs into technical requirements.
• Exceptional communication skills-both verbal and written-with the ability to influence and drive alignment.
• Experience working with vendors and offshore teams is a plus.
• Prior exposure to CIAM, digital platforms, or identity systems is an asset.

Nice to Have:

• Familiarity with cloud platforms like Azure or AWS.
• Basic understanding of technical tools like Postman, JSON, log analysis tools, etc.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet