Senior Program / Portfolio Analyst

Work Location:
Toronto, Ontario, Canada

Hours:
37.5

Line of Business:
Enterprise Enabling Functions

Pay Details:
$76,800 - $115,200 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

CUSTOMER:
• Manages client/ stakeholder relationships as they pertain to the assigned program or portfolio
• Works with business and technology teams to provide analysis, metrics and management reporting including insight and recommendations and creates accurate and realistic resource plans
• Conducts implementation and post implementation activities, ensuring program or portfolio deliverables are communicated and users trained, if applicable
• Manages steering committee documentation of meeting minutes, organizes program/portfolio review sessions and follows up on action items
• Participates in evaluating effectiveness of projects or programs after implementation; solicits and receives feedback from various internal areas and outside vendors, passes information to others as necessary and incorporates changes into future plans

SHAREHOLDER:
• Applies TDBG principles of project management life cycle methodologies, tools and best practices, ensuring that appropriate documentation, change and risk management practices are in place
• Works with the business, technology, finance, and project management offices to conduct analysis and create financial reports or dashboards for the program or portfolio.
• Identifies program or portfolio issues or risks to finances and works with partners to develop recommendations
• Facilitates the program or portfolio planning process including intake, prioritization and ongoing health evaluations of projects and programs.
• Develops and maintains a consolidated view to reduce the likelihood or impact of cross project issues
• Owns the accurate reporting of program or portfolio financials, health, status and other details (i.e. data quality) in the bank's enterprise reporting system, and any additional reporting within their PMO
• Ensures program reporting and appropriate documentation is properly completed (i.e. reports, change requests, presentations, invoices, correspondence / communications, tables, charts, files, etc.)
• Performs staffing/resource analysis and works closely with senior leaders to develop recommendations. Creates new or adjusts forecasting and staffing models to reflect changes.
• Provides direct support to the leadership for day-to-day analysis and reporting tasks to support overall management of the portfolio
• Creates presentation materials for stakeholder steering committee meetings that highlight key project and portfolio issues or risks for evaluation and mitigation purposes
• Utilizes project management software to create, update and maintain program schedules with new and revised work packages and plans
• Ensures dependencies and links with other schedules are established correctly, identifying conflicts and following up where required.
• Accountable for Project / Program / Portfolio documentation, including developing and monitoring the plan and milestones as required
• Utilizes the accepted Project Change Request (PCR) processes and documentation for changes to program scope
• Ensures all team members understand and coordinate input to readiness sessions
• Identifies and recommends opportunities to enhance productivity, effectiveness and operational efficiency
• Monitors quality of others' work, where applicable and checks to ensure that procedures and project and program management methodologies are followed
• Assists in developing project/program documentation
• Executes project/program management deliverables within budget and as per the approved project plan, working with business partners to develop the content of those deliverables
• Accountable for planning, monitoring and analyzing financial data and identifying issues and themes that require escalation to Project / Program / Portfolio leaders
• Reviews business cases for performance measures and analyzes financial goals of incoming projects/programs
• Facilitates monthly resource and financial forecasting
• Reviews work of other Analysts, Coordinators and conducts complex analysis and deep dive reporting to support PMO or program office financial and business management reporting needs
• Leverages tools, reporting capabilities and systems already in place that provide the required level of detail and information needed by the PMO or program office
• Ensures and owns accuracy and integrity of data quality within their PMO or program office and to the Enterprise Project Management Office

EMPLOYEE TEAM:
• May lead others in a people manager capacity and may be required to provide coaching and input into performance assessments as appropriate.
• Coordinates and oversees work of project coordinators/analysts on the team, ensuring adherence to TD project and program methodology and quality of deliverables
• Supports the leadership with training and development activities that is delivered and offered to the PMO team
• Keeps other team members informed and up-to-date about the status / progress of projects and programs, and all other relevant or useful information related to day-to-day activities
• Supports the team by continuously developing knowledge in own area and business units
• Keeps others within the PMO and internal partners informed and up-to-date on all relevant information
• Transfers knowledge and provides guidance and leadership, as appropriate, to support the business objectives of the team and related area
• Supports a positive work environment that promotes service to the business, quality, innovation, teamwork timely communication of issues/ points of interest

BREADTH & DEPTH
• Conducts analysis and provides financial reports or dashboards for the program and/or portfolio
• Analyzes portfolio data and identifies trends as an input into future practice, reporting or process improvements.
• Monitors and coordinates information across many projects to create the integrated project schedule, track milestones and dependencies
• Supports program /portfolio risk, issue and decision management
• May lead others in a People Manager capacity
• Typically reports to Program or Portfolio Management roles

Job Requirements:

• Undergraduate degree
• 7+ years of relevant experience
• Strong written and verbal communication skills, including writing concise business messages, documents, creating impactful presentations, and presenting analysis to management and senior executives
• Ability to manage multiple efforts simultaneously, strong project management, reporting, and organizational skills.
• Demonstrated ability to participate in complex, comprehensive or large projects and initiatives.
• Business/technology experience with experience collaborating with others in highly matrix, cross-functional environment.
• Strong understanding of Project/Program delivery at TD, with a focus on project and portfolio financial management
• Organizational awareness and sensitivity
• Solution oriented, with ability to navigate the organization and make assessments and decisions with sometimes vague, incomplete, or partial context/parameters
• Independent thinker with exceptional analytical skills and strong business acumen
• High degree of personal initiative, with strong influencing and leadership skills