Senior Manager, Organization Effectiveness Governance

Job Description:

Department Overview:

The TDBG Organization Effectiveness Team (OE) is a Centre of Excellence which supports businesses across the enterprise on the analysis, development and implementation of organization design (OD) and effectiveness initiatives, in alignment with corresponding governance policies. The OE team works closely with HR business partners and senior business leaders to support business strategy and sustained performance

Primary Job Description:

Reporting to the VP, Organization Effectiveness & Future Workforce, the Senior Manager, Organization Effectiveness Governance plays an important role in shaping the Bank's structure and enhancing its effectiveness. This position will be accountable for providing advice, challenge, and support to optimize business performance and enable the Bank to achieve our vision, purpose, and shared commitments.

Through deep expertise in organizational and regulatory governance, job architecture, job evaluation and organization design, the Senior Manager will serve as a thought partner and advisor to HR and business leaders in developing and executing organizational effectiveness goals. This individual will be accountable for linking forward-thinking advice with on-the-ground execution. It is critical that what is built, can be delivered, infused into the business, and measured by outcomes. The Senior Manager, Organizational Effectiveness Governance should display strong consulting, decision-making and problem-solving abilities; have experience navigating ambiguity within organizations of relevant scale and complexity, and will thrive in a fast-paced, dynamic environment.

KEY ACCOUNTABILITIES INCLUDE:

Leadership and Team Management: Lead a team of organizational effectiveness governance experts, fostering a collaborative and high-performance work environment. Provide guidance, development and support to team members to ensure the successful implementation of governance advice, support, and outcomes.

Policy & Governance: Ensure quality and consistency in the application of global TD organization effectiveness elements, such as OD methodology and standards, organization design health check measures, job evaluations, executive titling standards, etc. Balance challenge with advice and support, ensuring recommendations meet business needs and align with TD standards and best practices.

Regulatory & Oversight: Provide expertise, advice and counsel to ensure the bank's OE practices are aligned with regulatory expectations. Improve controls to ensure integrity of organization effectiveness processes, guidelines and policies.

Job Architecture Development: Engineer an enterprise-wide, sustainable governance framework for organization effectiveness, collaborating with stakeholders to ensure alignment and application for strong organizational health. Work closely with HR and business leaders to establish and maintain consistent job architecture, including titles, levels, and career pathways.

Data-Driven Insights: Utilize metrics, workforce analytics, and feedback to inform design and governance decisions and advice in support of Bank strategic objectives.

Strategic Initiatives: Occasionally lead strategic organization effectiveness projects, from start to finish, including project scope and design, alignment of stakeholder expectations, project management, and timely project delivery.

Continuous Evolution: Drive measurable improvements in organizational effectiveness and governance methodology, processes, tools. Monitor and report on key performance indicators (KPIs) to assess the impact of governance initiatives and make data-driven decisions. Contribute to developing the HR community, helping to elevate capability across the Bank.

Job Requirements:

• 8+ years of relevant domain experience, ideally within financial services; consulting experience or knowledge of TD's business are assets
• University degree in HR, organizational development, business management, or a related discipline; MBA or advanced education in organization effectiveness is an asset
• Knowledge of regulatory and compliance considerations within the banking industry
• Strong understanding of job evaluation processes and Hay methodology
• Strong understanding of organization design practices and methodologies
• Familiar with HR Workday job architecture and position management principles
• Familiar with agile delivery and organizational design for agile-based organizations
• Strong consulting skills, anchored in problem solving, synthesizing qualitative and quantitative data, critical analysis, and executive level reports/presentations
• Results-oriented project management skills with high attention to detail
• Strong analytical and communication skills to distill complex concepts and present actionable recommendations to senior leaders
• Track record of continuous improvement and innovation for the future
• High proficiency in Microsoft Office products, particularly PowerPoint

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Sans Objet