Senior Manager, Insider Threat Investigations (US)

Work Location:
Mount Laurel, New Jersey, United States of America

Hours:
40

Pay Details:
$115,140.00 - $173,160.00 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:
Financial Crimes & Fraud Mgmt
Job Description:

The Senior Manager, Insider Threat Investigations oversees/manages a team of specialized professionals in the analysis and investigation of TDBG corporate security breaches to minimize overall risks to the Bank, its customers and its employees

• Provides people management leadership by hiring the best talent, setting goals, developing employees, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Oversees group of investigative professionals that cover broad and/or complex business lines
• Generally considered a Practice Leader - internal expert and/or industry expert and represents the Bank on Corporate Security/fraud management committees and/or organizations pertaining to own field of specialization
• Scope of investigations may involve international borders, fraud, employee misconduct, anti-money laundering, computer crime, personal security etc.
• Generally, deals with executive management on key security issues and provides guidance/advice accordingly
• Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise
• Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices
• Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external / internal, enterprise knowledge, recognizing and anticipating emerging trends and; identifying operational efficiencies and opportunities with other business management / enterprise areas
• Facilitates key strategic discussions and provide thought leadership to executive audience (output may include strategic roadmap and/or deliverables/ frameworks/ short to long term goals etc.)
• Sets operational team direction and collaborate with others to execute on common goals
• Focuses on longer-range planning for functional area (e.g. 12 months or greater)

• Undergraduate degree or relevant professional certifications, designations, or equivalent required
• 10+ years relevant experience

• Industry certifications - CFE - CPP
• Insider/Internal Investigations
• Cross Functional Collaboration Skills
• Analytical and Critical Thinking Capabilities
• Ability to Translate Complex Data into Clear Documentation
• Strong oral & written communication skills; ability to ARTICULATE complex scenarios into simple business language
• Very detailed and strong organizational skills are paramount for success in this role

• Leads a team of specialized professionals ensuring key elements of fraud risk management such as prevention, detection, investigation and remediation are effectively managed
• Oversees and/or leads complex investigations by conducting thorough analysis and risk assessments of internal/external TDBG security breaches
• Ensures investigations comply with all aspects of applicable regulatory requirements
• Ensures escalated cases/files are properly reviewed and appropriately assigned and that all stakeholders are notified as applicable
• Develops supporting internal/ external communications, including court briefs, as well as investigative reports to appropriate internal stakeholders
• Provides guidance, education and/or oversight to relevant businesses/stakeholders and determine root cause of breaches for prevention purposes
• Keeps abreast of emerging trends or new techniques for own area of specialty
• Maintains strong understanding of legislation and/or regulations as they relate to own area and ensure
• investigative processes adhere to established guidelines
• Maintains and develops reliable information sources/contacts and liaise with law enforcement, regulators and internal business areas for the purpose of gathering intelligence and establishing effective partnerships
• Testifies and represents TDBG in criminal and/or civil proceedings where necessary
• Provides expert counsel, guidance and assistance to executive management, domestic and/or international business lines on all known or suspected internal/external crime where applicable
• Represents TDBG on internal and/or external committees or associations for own specialized area of Corporate Security
• Identifies key control weaknesses and work with business partners to agree on action items and next steps

• Works closely with key business leaders to develop business plan, ensuring the optimal use of resources and leverage TD's operating model to maximize efficiency, effectiveness and scale
• Plans and executes on strategic activities, review and communicate results, and adjust tactics accordingly
• Executes on the annual business plan to deliver results aligned with business strategies
• Manages overall budget, revenue and expenditures, meet business objectives while increasing efficiency and effectiveness
• Proactively identifies key business opportunities, researches and recommends enhancements / modifications, develops strategies to achieve recommendations and works closely with team to execute and implement
• Can improve or create new processes for the organization, with a medium to longer term impact
• Monitors and communicates the effectiveness of strategies, programs, and practices related to own area of expertise
• Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high risk transactions / activities as necessary
• Keeps abreast of emerging issues, trends, and evolving regulatory requirements and assesses potential impacts
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite
• Ensures employees are knowledgeable; and assume responsibility to minimize operational and regulatory risk by complying with Bank and industry Code of Conduct
• Manages the operational efficiency and effectiveness of the unit by working with internal and external partners to identify opportunities to automate processes and/or enhance existing processes

• Contributes to the development of business segment and/or enterprise functional strategic priorities within their operational area or field of specialty
• Develops annual and/or long-term plans for own area and influences plans well beyond area managed
• Develops a team of professionals in all aspects of related competencies and act as resource and mentor to others
• Responsible for management of the overall team providing both leadership and guidance
• Set targets and objectives for the team, and deliver results
• Grows team expertise to align with business/enterprise demand and direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered
• Leads a high performing team; provide on-going feedback and performance reviews, coach and develop employees and ensure performance management activities are undertaken and provide regular input into employee assessments and development plans
• Leads the process of setting performance objectives for the team; track, monitor and effectively address and/or reward performance in a timely manner
• Manages employees in compliance with all human resources policies, procedures and guidelines of conduct
• Shares knowledge, information, skills, and subject matter expertise among the team and ensure the timely communication of issues and encourage good working relationships with other functions and teams
• Supports an environment where team freely escalates business challenges; facilitate change through positive reinforcement of milestones and successes
• Recruits for all hires to ensure a highly diverse, qualified workforce to achieve business objectives
• Establishes and fosters a cohesive team; promotes a fair and equitable environment that supports a diverse workforce and encourages the team to achieve common goals and objectives
• Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally

• Domestic Travel - Occasional
• International Travel - Never
• Performing sedentary work - Continuous
• Performing multiple tasks - Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds - Occasional
• Sitting - Continuous
• Standing - Occasional
• Walking - Occasional
• Moving safely in confined spaces - Occasional
• Lifting/Carrying (under 25 lbs.) - Occasional
• Lifting/Carrying (over 25 lbs.) - Never
• Squatting - Occasional
• Bending - Occasional
• Kneeling - Never
• Crawling - Never
• Climbing - Never
• Reaching overhead - Never
• Reaching forward - Occasional
• Pushing - Never
• Pulling - Never
• Twisting - Never
• Concentrating for long periods of time - Continuous
• Applying common sense to deal with problems involving standardized situations - Continuous
• Reading, writing and comprehending instructions - Continuous
• Adding, subtracting, multiplying and dividing - Continuous