Senior Business Application Analyst
Work Location:
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Enterprise Enabling Functions
Pay Details:
$76,800 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department Overview:
The TD Financial Crime Risk Management (FCRM) department is accountable for establishing TD's Global Anti-Money Laundering, Anti-Terrorist Financing, Economic Sanctions and Anti-Bribery/Anti-Corruption (collectively, AML) program to ensure that all TD businesses adhere with AML regulatory expectations in all jurisdictions where TD operates.
This includes setting consistent standards across business segments that may be further tailored to specific business or jurisdictional requirements; conducting periodic enterprise wide AML risk assessments; maintaining the Global AML Policy (including Know Your Customer and Enhanced Due Diligence, record keeping & retention requirements); currency transaction and suspicious transaction monitoring and reporting; screening TD customers against regulatory watch lists; a hierarchy of designated AML officer functions; enterprise-wide and specialized AML training of employees; and independent AML testing.
Job Profile Summary:
Reporting to the Senior Manager, Business Application Management, the Senior Business Application Analyst is responsible for supporting Intakes and Reporting for key FCRM applications. The focus for this resource will be to support key functions within the Intake and Issues Management team along with assisting the BAU Intake Management process, annual Business Continuity Management (BCM) and Risk Assessment cycles. The incumbent will also manage oversight of the BAU Technology budget.
KEY ACCOUNTABILITIES SHAREHOLDER
- Support Business Application Specialist in the end-to-end Intake process according to guidelines; raising non-standard issues to relevant shareholders where required.
- Assist in overseeing adherence to SLA, issue communication, user group support and promoting adoption of processes.
- Build productive partnership with Priority, Delivery and Enablement (PDE) group and the US Intake team to ensure visibility across end-to-end BAU and Segment Partner Project Intakes to ensure intakes are correctly triaged.
- Assist in the Reporting activities, synthesizing data, assisting in development of dashboards and reports, identifying trends and opportunities that can inform decision-making.
- Lead annual BCM and assist with Risk Assessment cycles - ensuring timely completion of all activities required.
- Support development and maintenance of procedures and job aids for the overall team, recommending or implementing changes to procedures, as required.
- Participate fully as a member of the team, support a positive work environment that promotes service to the business quality, innovation, teamwork and ensure timely communication of issues/points of interest.
- Identify opportunities to automate, simplify and improve capabilities.
- Understand and manage cross-stream interdependencies.
- Support in the planning and execution of strategic activities.
- Support and assist in other initiatives, processes and tasks assigned to the overall team.
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Job Requirements:
A team member who can work collaboratively, communicate effectively in both oral and written form and build relationships across teams and functions in a fast-changing environment.
- Undergraduate degree required. 5+ years of related intake process, risk and reporting experience within large and complex financial services organization.
- Demonstrate analytical, reporting, and problem-solving skills.
- Strong collaborator who engages colleagues, business partners, external stakeholders, and employees.
- Exceptional organizational skills, including tracking dependencies, resolving outstanding issues, and structuring meetings effectively.
- Ability to work in a fast-paced environment and manage multiple deadlines and priorities. Ability to analyze large volumes of information, identify key clarifications, and determine next steps.
- Ability to manage multiple priorities in evolving and ambiguous environments.
- High proficiency in MS Office: Excel (including pivot tables, charts), and PowerPoint.
- Strong working knowledge of Confluence, Jira, Microsoft Office Suite and Visio.
- Experience in working with business applications.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion