HR Specialist - Colleague Journey
Work Location:
Toronto, Ontario, Canada
Hours:
37.5
Line of Business:
Human Resources
Pay Details:
$76,800 - $115,200 CAD
TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department Overview
In Talent Acquisition, we don't believe in standing still. We know the candidate experience needs to be continuously improved to remain competitive. At TD, we are known for our legendary customer experience, trusted advice, and culture of care, thanks to our extraordinary talent. Our Talent Acquisition team plays a meaningful role - we bring market insights, proactive strategies, and cutting-edge solutions to attract, hire and onboard exceptional talent to unlock individual and organizational potential.
Job Description
The Colleague Journey, TD's first Corporate Journey, sits in Human Resources and focuses on delivering market-leading experiences from "attract" to "onboard" for colleagues and candidates. Our vision is to unlock individual and organizational potential by connecting the best talent to the right opportunity. Working in TD Scaled Agile (TDSA), and within the NEW operating model, the Colleague Journey has a Product Family, 3 Product Groups (1 Attract and Insights, 2 Hire and 3 Onboard) and 6 pods. The HR Specialist will be part of a dynamic cross-functional team that develops and delivers reporting solutions to enable data driven decisions for Talent Acquisition and its partners.
In this role, you will:
- Bring a passion for storytelling with data, the Colleague & Customer Promise, the TD Brand and Culture and be colleague/candidate obsessed
- Conduct analysis, gather data, identify gaps and propose opportunities to improve the process, frameworks, tools and technology
- Work with the Pod Product Owner and other pod members to develop tactics and programs that move the process and experience towards the target state vision; iterating regularly to deliver incremental value
- Connect with stakeholders to understand reporting & data needs, seek input on work products and connect the dots on related priorities
- Review quantitative and qualitative feedback and data to strengthen case for change, monitor outcomes and measure benefits
- Develop content, communications and reference materials to support the implementation of pod initiatives
- Contribute to the development of the pod roadmap, weaving in industry research, best practices and a focus on the candidate/colleague experience
- Understand and assess how HR policies and regulatory requirements impact your work
- Identify issues, risks and impediments and support the Pod Product Owner in resolving challenges
- Participate actively in the pod's agile ceremonies and ways of working, collaborating with other pod members to plan work and achieve the desired outcomes
- Embody Agile principles of collaboration, value creation and an appreciation for how the Agile and NEW models influence and impact outcomes.
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Job Requirements
Experience and/or Education
- Undergraduate degree or equivalent
- 5+ years relevant experience within a Talent Acquisition and/or HR function
Key Capabilities
Data and Digital Confidence
Uses data to inform work while applying design thinking and business analysis principles; embraces digital solutions and tools.
Critical Thinking
Natural curiosity and motivation to find innovative ways to enhance capability, methodology and practices, leveraging both internal and external insights as creative inspiration while balancing against the TD context.
Delivery Excellence
Proven track record of navigating ambiguity to solve complex problems and delivering value through cross-functional collaboration; demonstrates organizational awareness and resourcefulness.
Who We Are:
TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.
TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more
Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.
Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.
Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans Objet
Perks and Benefits
Health and Wellness
Parental Benefits
Work Flexibility
Office Life and Perks
Vacation and Time Off
Financial and Retirement
Professional Development
Diversity and Inclusion