Head of TD Auto Finance Pricing and Product Development (US)

Work Location:
Southfield, Michigan, United States of America

Hours:
40

Pay Details:
$190,000 - $225,000 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:
Product Management
Job Description:

The Head of TD Auto Finance Pricing and Product Development is responsible for defining and executing comprehensive pricing strategies and designing innovation solutions and programs that drive business growth and maximize revenue. This role leads teams to shape TD Auto Finance's product development initiatives, pricing strategies and the development and implementation of innovative pricing models, optimizing program offerings and driving revenue optimization initiatives.

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
• Develops and implements pricing strategies that align with TD Auto Finance's overall business objectives and maximizes profitability
• Drives cross-functional collaboration with internal stakeholders (Sales, Strategy, Product, Credit Management, and Operations) to design and develop products for the auto finance business
• Communicates, recommends and advocates pricing and product strategies and concepts to executive level leadership, ensuring alignment with strategic objectives and enabling informed, strategic decision-making
• Leads competitive market analysis and a regular review of market trends, portfolio KPI performance, and economic conditions adjusting pricing strategies as needed
• Creates and oversees talent plans and strategies to attract, motivate and retain a highly diverse, qualified and engaged staff to fulfill current and future business needs
• Provides training and development opportunities, including stretch assignments, for team members and gives honest and open feedback to aid in the development of talent
• Keeps abreast of emerging issues and business trends and assesses potential impacts to the Auto Finance business
• Directs department to ensures that all activities are in compliance with applicable internal and external requirements (e.g. financial controls, segregation of duties) and in conformance with professional and ethical standards
• Drives cross-enterprise collaboration with internal/external stakeholders to ensure best-in-class strategies to drive results
• Guides and evaluates organizational performance and takes appropriate action to meet and/exceed performance standards
• Leads the identification, development and implementation of strategic process improvements that significantly reduce workloads and improve quality across the department
• Leads, establishes and implements priorities, performance goals and objectives to achieve key business results
• Leads organizational initiatives by positively influencing and supporting change management and/or departmental/enterprise initiatives
• Participates in appropriate TD and TDAF committees, providing subject matter expertise

• Bachelor's degree required; Master's degree preferred
• 10+ years' experience; consumer auto finance or financial services experience preferred
• Deep subject matter expertise in pricing principles and best practices, with experience developing and implementing pricing strategies and programs
• Strong background in leading the development of solutions and product offerings aligned with, and in support of TDAF's strategic direction
• Strong leadership and people management skills with demonstrated experience in leading organizations and developing high-performing teams
• Demonstrated ability to identify and recommend both process and organizational improvements; proven ability to pro-actively manage workflow
• Ability to develop and execute on strategies while delivering superior results in both the short and long term
• Demonstrated ability to make independent, strategic decisions to drive a positive impact throughout the organization
• Strong relationship management skills with internal clients; proven ability to develop creative and collaborative approaches
• Effectively coaches and develops talent for optimal performance and growth
• Personal presence, with strong intellect, energy and drive in a high-performance environment
• Operates with passion and a willingness to challenge the status quo and a bias for action
• Strong business and financial acumen; including reporting experience
• Proven ability to interact with all TD Bank and departmental customers
• Organizationally astute, with superior influencing and collaboration skills; can influence outcomes without directing or commanding
• Confident, comfortable communicator with excellent interpersonal, verbal, written, presentation and problem-solving skills
• Ability to apply consultative relationship management and influencing skills across all levels with organizational prowess
• Ability to work effectively with a broad range of stakeholders, including TD Auto Finance leadership team and the Consumer Distribution leadership team
• Ability to prioritize tasks and determine what is important and where value can be best added
• Organizational awareness and resourcefulness - understand who to engage to identify solutions and resolve issues
• Good understanding and judgment on issues to resolve independently or to escalate.
• Ability to deal with significant ambiguity and constantly changing priorities in a fast-paced environment
• Strong business acumen and analytical skill to absorb information on a variety of complex issues (financial and non-financial) and summarize key issues or concerns
• High degree of personal integrity to recognize and manage access to sensitive information about the Bank, our strategy, results, people, and issues being addressed
• Excellent judgment, relationship management skills, impact, and influence ability, with a demonstrated ability to work effectively with leaders at all levels

• Develops and maintains comprehensive knowledge of TD, TD Auto Finance, and business unit objectives and strategic goals in order to deliver the most effective solutions to customers, aligned with TD Bank's Risk Appetite

• Considers the impact of decisions on the well-being of TD Bank, its customers, its employees and stakeholders
• Provides the highest level of customer service when dealing with internal partners, vendors or our customers
• Leads, coaches and models quality and respectful service delivery at every interaction
• Knows the business from the ground up and customer in

• Supports the development and implementation of strategies and objectives to achieve measurable excellence in the quality delivery of pricing and product development for the auto finance business
• Participates in establishing and executing plans and goals for the Business to drive results
• Creates a zero tolerance environment as it relates to unethical behavior toward customers

• Sets appropriate context for the function to enable optimal performance and alignment to strategy

• Establishes goals and objectives for the function in alignment with TD Auto Finance's business unit strategy; Ensures those goals and objectives are consistently communicated
• Advances and sustains TD's leadership development and employee experience agenda, aligning talent planning at all levels to business priorities and building TD's performance and development culture and a unique, differentiated employee experience
• Supports the development and performance of the team by sharing knowledge and expertise
• Builds capability/creates and executes comprehensive plans to acquire, develop and retain diverse teams with the skills and experience necessary to realize on current and future business strategies
• Leads and develops a highly effective colleagues/experts by ensuring effective and ongoing performance management and development practices are in place
• Role models behaviors consistent with TD's leadership profile, values, customer and employee experience agendas and risk and control culture
• Creates an extraordinary place to work - advances and sustains a unique, inclusive culture that reflects TD's diversity agenda, and creates an extraordinary employee experience
• Contributes to a positive, ethical and respectful working environment and communicate openly with others

• Domestic Travel - Occasional
• International Travel - Never
• Performing sedentary work - Continuous
• Performing multiple tasks - Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds - Occasional
• Sitting - Continuous
• Standing - Occasional
• Walking - Occasional
• Moving safely in confined spaces - Occasional
• Lifting/Carrying (under 25 lbs.) - Occasional
• Lifting/Carrying (over 25 lbs.) - Never
• Squatting - Occasional
• Bending - Occasional
• Kneeling - Never
• Crawling - Never
• Climbing - Never
• Reaching overhead - Never
• Reaching forward - Occasional
• Pushing - Never
• Pulling - Never
• Twisting - Never
• Concentrating for long periods of time - Continuous
• Applying common sense to deal with problems involving standardized situations - Continuous
• Reading, writing and comprehending instructions - Continuous
• Adding, subtracting, multiplying and dividing - Continuous