COO Director

This role requires a natural leader with excellent verbal/written communications skills and a thoughtful, persuasive personal style. A self-starter who is comfortable in a changeable environment. This is a high-profile position with significant exposure to senior leadership both regionally and internationally.

Specific Responsibilities:

• Secretariat and facilitator of both UK Operating Committee and TDGF Operating Committee, providing support to the COO Europe and COO TDGF on matters relating to both UK Operating Committee and TDGF Operating Committee Governance, along with support in preparation of materials for all governance forums including relevant Boards.

• Provide the COO Europe with an overview of management information, discussions and/or business issues in advance of key business meetings and events, including Operating Committees, Management committees and Board meetings. Co-ordinate follow-up on outstanding issues as required. Generate metrics to measure impact and holding teams accountable for success.
• Coordinate the consolidation and delivery of all key weekly/monthly/quarterly COO updates
• Identify issues and risks requiring research or analysis, determine solutions/mitigations directly or in consultation with relevant functional / business leaders, other internal / external groups as necessary, and provide meaningful information in response to issues / questions raised
• Oversee effective communications, liaising with stakeholders to ensure timely and relevant communications on key business issues, evaluating speaking opportunities, and drafting summaries, speaking notes and presentations
• Organize and participate in the COO's planning initiatives, and broader, by providing analysis, strategic perspective and following up on key deliverables.
• Drive, influence and execute initiatives in accordance with the needs of the businesses and the business operations. This includes acquiring resources and coordinating the efforts of support and control functions, head office and consultants in order to deliver projects or initiatives according to plan.

• Work closely with the senior executive team in support of issues that require specific follow-up and handle tasks as assigned by the COO office and will interpret key governance and strategic initiatives, objectives and oversee quality control throughout its life cycle. This will include liaison with internal and external stakeholders, conducting research and preparing briefings, coordinating communications activities, managing and tracking progress against key objectives, and maintaining a current understanding of TDBG strategies and direction.

• Generating metrics to measure impact and holding teams accountable for success

• Identifying opportunities to improve success and business process implementation

Key Requirements:

• This role requires a natural leader with excellent verbal/communications skills and a thoughtful, persuasive personal style.
• Ability to work independently as well as lead teams of varying sizes
• Exceptional ability to build relationships with employees at all levels of the organization and to perform in a broad range of environments including academic and business
• Experience with process change and optimisation
• Excellent analytical, organizational, planning and problem-solving skills with an ability to prioritize, drive and complete multiple tasks under stringent deadlines, and to respond to changing priorities
• A self-motivated leader with a desire to have a major impact working in a fast-paced, dynamic environment while keeping pace with changing priorities
• Demonstrate commitment to diversity and multiculturalism in one's work experience
• Excellent problem solving, ability to take disparate sets of quantitative and qualitative data and drive to innovative solutions
• Ability to advise and influence leaders throughout the organization
• Ability to provide consulting, training and coaching support to employees to empower them to solve problems and implement solutions independently
• Ability to be flexible, to quickly adapt and move between competing priorities

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of their customers and communities in which they live and serve.

Who We Are

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation

If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.