Compliance Quality Assurance Analyst II (US)

Work Location:
Charlotte, North Carolina, United States of America

Hours:
40

Pay Details:
$58,760 - $93,600 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Line of Business:
Compliance
Job Description:

Why Work with Us?

At TD Bank US Compliance, we're on a mission to build a more resilient and scalable compliance risk management function. As part of our team, you'll play a key role in reshaping compliance structures and processes, driving innovation at every level. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused compliance program. This not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization.

Department Overview

The Compliance Quality Assurance (US) team is responsible for providing independent quality assurance of compliance risk through the execution of reviews. These reviews assess whether Risk Owners and Oversight functions are complying with established policies, standards and procedures. The Compliance Quality Assurance Analyst II (US) will execute these reviews.

This role will play a key role in providing strategic guidance that reshapes Compliance's structures and processes. We're counted on to provide recommendations to enhance operational performance, foster meaningful process improvements and ensure adherence to internal policies, standards and procedures. Here, each team member has a chance to make a tangible impact - both in day-to-day operations and in the design of a future-focused Compliance Quality Assurance function. This is not just about implementing a new program - it's about creating a culture of compliance that will cascade throughout the organization.

The above details are specific to the role which is outlined in the general description below. Please review Desired Skills & Experience below as you consider this opportunity.

Our team currently operates under a hybrid work model, with employees expected to work in the office two days per week. Starting in November 2025, this expectation will increase to four days per week. Please note that, due to limited office space, the exact timing of this transition may vary depending on availability and individual circumstances

Job Description Summary:

The Compliance Testing Analyst II executes independent testing of Compliance controls/systems for assigned businesses and operational units across the Bank as part of a team.

Depth & Scope:

• Experienced compliance professional providing guidance/assistance to clients on Compliance internal policy requirements
• Requires working professional level knowledge of the functional area and/or business areas supported and applicable regulatory requirements
• Independently performs tasks from end to end
• Focus is on short-term, non-routine and more complex issues
• Manages ambiguity, and applies judgement to identify, troubleshoot and resolve issues

• 3+ years of experience
• Undergraduate degree preferred

• CPA, CIA, CFE, CRCM or equivalent a plus
• 4+ years of internal audit, testing and/or quality assurance experience
• Knowledge of financial institution laws/regulations, strategies and risk management/compliance programs
• Possesses and demonstrates expertise in the advisory of policy, change management, project management and operations
• Skilled in using computer applications including MS Office suite, with a focus on Excel and PowerPoint
• High personal and professional integrity and standards to advance TD's vision and protect the brand
• Strategic critical thinker: has good judgment, achieves the right risk/reward balance
• Delivers on objectives, focuses on what matters and can work across silos to build effective working relationships
• Clear and concise verbal and written communication skills

• Supports execution of testing engagement work in accordance with established standards to achieve completion within target timelines
• Conducts skilled analytical research and analysis as part of the testing engagement and initiatives
• Works collaboratively with Compliance Testing team throughout the testing engagement
• Presents objective and independent opinion on the adequacy of RCM processes and controls in accordance with regulatory and internal requirements
• Supports follow-up of findings raised from testing engagements in accordance with established standards
• Provides subject matter expertise and/or input to projects/initiatives as a representative for an area of the Compliance function
• Proactively identifies matters which require additional attention, further escalation, or review

• Prioritizes and manages own workload to deliver quality results and meet assigned timelines
• Contributes to the analysis, due diligence, and implementation of initiatives within defined area of responsibility
• Adheres to internal policies, standards and procedures, methodologies, and applicable regulatory requirements to contribute to the review of internal processes and activities and assists in identifying potential opportunities to improve Compliance controls
• Understands the operations of the business unit/area being tested and to identify potential Compliance risks and apply information to complete a quality, risk based engagement
• Clearly and concisely documents research as required to understand requirements specific to an engagement
• Keeps abreast of emerging trends/developments and changes to regulatory framework, internal policies and standards
• Effectively supports execution of engagement activities
• Protects the interests of the organization - identifies and manages risks, and escalates non-standard, high risk transactions/activities as necessary
• Provides analysis on issues and effectively communicates results to Compliance Testing management
• Maintains a culture of risk management and control, supported by effective processes in alignment with risk appetite

• Participates fully as a member of the team, supports a positive work environment that promotes service to the business, quality, innovation and teamwork and promotes timely communication of issues/points of interest
• Supports the team by continuously enhancing knowledge/expertise in own area and participates in knowledge transfer within the team and business unit
• Keeps current on emerging trends/developments and grows knowledge of the business, related tools and techniques
• Participates in personal performance management and development activities, including cross training within own team
• Keeps others informed and up-to-date about the status/progress of projects and/or all relevant or useful information related to day-to-day activities
• Contributes to the success of the team by willingly assisting others in the completion and performance of work activities; provides training, coaching and/or guidance as appropriate
• Contributes to a fair, positive and equitable environment that supports a diverse workforce
• Acts as a brand champion for your business area/function and the bank, both internally and/or externally

• Domestic Travel - Occasional
• International Travel - Never
• Performing sedentary work - Continuous
• Performing multiple tasks - Continuous
• Operating standard office equipment - Continuous
• Responding quickly to sounds - Occasional
• Sitting - Continuous
• Standing - Occasional
• Walking - Occasional
• Moving safely in confined spaces - Occasional
• Lifting/Carrying (under 25 lbs.) - Occasional
• Lifting/Carrying (over 25 lbs.) - Never
• Squatting - Occasional
• Bending - Occasional
• Kneeling - Never
• Crawling - Never
• Climbing - Never
• Reaching overhead - Never
• Reaching forward - Occasional
• Pushing - Never
• Pulling - Never
• Twisting - Never
• Concentrating for long periods of time - Continuous
• Applying common sense to deal with problems involving standardized situations - Continuous
• Reading, writing and comprehending instructions - Continuous
• Adding, subtracting, multiplying and dividing - Continuous