Bus Operations Support Representative

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Join our dynamic team and help support the growth of one of Canada's largest asset managers.

As Business Operations Support Representative, you will contribute to the success of the TD Global Investment Solutions Institutional Distribution Team by providing dedicated support. You will provide a broad range of business and client experience support for the broader team as assigned, and you will be primarily focused on: (1) organization and logistical support for external client meetings, (2) supporting local office needs, (3) supporting travel and expense management for the Relationship Management team and (4) ensure that operations within area of responsibility are in compliance with applicable internal and external requirements, and that activities adhere to applicable TD policies.

Your work will involve a range of complexities, and may include but is not limited to the following accountabilities:

• Coordinate onboarding for new team members, ensuring timely setup of technology, workspace, and system access,

• Organize client meeting preparedness and logistical execution of in-person client meetings on TD premises,

• Format, print, and deliver presentation decks and client-facing materials,

• Running compliance checks for clients attending events or sponsorship requests

• Maintain and update trackers, dashboards, and records related to client activities, travel, expenses, sponsorships, and process compliance,

• Coordinate complex travel arrangements for distribution professionals involving meetings with clients, consultants, and prospects across multiple cities,

• Processing of expenses in both TD's expense management system and Salesforce

• Act as a key coordination point between distribution professionals and internal teams (e.g., finance, legal, compliance, technology) to resolve process barriers and ensure smooth execution

• Act as a back-up for reception and office management activities

• Manage efficiently in an environment of competing priorities and ensure deadlines are met

• Apply appropriate due diligence ensuring accuracy in preparation and promptly completing all required supporting documentation (reports, presentations, invoices, communications, tables, charts, files, etc.)

• Consistently exercise discretion in handling correspondence, information and all matters of confidentiality; raise issues where appropriate

• Be an effective teammate and flexible in adjusting to changing work priorities

• Provide guidance and informal cross-training to executive assistants supporting distribution teams on select tasks

Job Requirements

High school diploma with over 3 years of relevant experience

Written and oral fluency in French and English

Hands on knowledge of MS Office Suite and Internet applications

Able to work independently as well as part of a team with flexibility for effectively coordinating processes and information across related teams

A dynamic professional with willingness to learn and take initiative on upcoming tasks and projects

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing - and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD - and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):
Maîtrise d'une langue autre que le français pour offrir du soutien ou traiter avec des employés ou des collègues qui ont besoin de services et de soutien dans une langue autre que le français.