As a Sales and Marketing Administrator working for Taylor Morrison, you will provide support to the Sales and Marketing team and exemplify excellent customer service. You will serve as a key liaison between internal departments, field teams, and vendor partners ensuring smooth communication, timely execution, and consistent follow-through. Your ability to stay organized, communicate clearly, and support both day-to-day operations and long-term projects will directly contribute to the division's efficiency and overall success.
We trust that as a Sales and Marketing Administrator you will: (responsibilities)
- Code and process vendor invoices, manage internal trackers, and maintain shared tools and intranet pages for Sales and Marketing.
- Prepare and distribute sales performance reports, pricing updates, and compensation documents.
- Track and manage commission schedules, sales commitments, and DocuSign documentation.
- Support lot releases, maintain contact lists, and ensure accurate updates across team distribution lists.
- Oversee ongoing service needs for model homes, including cleaning, landscaping, pest control, pool maintenance, and alarm permitting.
- Maintain timelines and trackers for model openings, conversions, and service scheduling across multiple vendors and systems.
- Respond to daily team requests and serve as the point of contact for supply orders, system access, and vendor follow-up.
- Assist in planning and supporting sales events, team onboarding/offboarding, and special projects.
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What you will need: (competencies, behaviors & attributes)
- Business Acumen
- Customer Focus
- Drive for Results
- Priority Setting
- Self-Knowledge
About you:
- BA/BS degree preferred or at least 4 years of work-related experience required
- Experience supporting Sales or Marketing teams in a fast-paced, deadline-driven environment
- Strong written and verbal communication skills
- Demonstrated ability to build relationships and maintain confidentiality
- Intermediate-to-advanced skills in Word, Excel, and PowerPoint; comfortable working with shared drives and SharePoint
- Familiarity with operational tools such as DocuSign, Salesforce, Newstar, Symbeo, or similar systems a plus
- Excellent customer service skills with a proactive, problem-solving approach
- Prior experience in office management required
- Experience in homebuilding or real estate industry preferred
Essential Functions:
Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
- Report to Division/Community daily and adhere to schedule
- Ability to oversee direct reports daily and provide guidance as needed
- Ability to access, input, and retrieve information from a computer and/or electronic device
- Ability to have face to face conversations with customers, co-workers and higher level manager
- Ability to sit or stand for long periods of time and move around work environment as needed
- Ability to operate a motor vehicle
- Comply with company policies and procedure
Physical Demands:
- Must be able to able to remain in a stationary position 50% of the time
- The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
*Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.
Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.
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