R0013698 Online Sales Manager

What You'll Do

We trust that as an Online Sales Manager you will:

• Take ownership of all leads generated through incoming calls, new community openings, Taylor Morrison website, company marketing campaigns, social media, MLS, and third-party listing sites (Zillow, BDX, etc.) to ensure an elevated customer experience.
• Manage all incoming calls leads with a sense of urgency and speed to lead.
• Meet or exceed monthly sales contribution commitment.
• Qualify leads utilizing Taylor Morrison's Heart of the Home Sales Training and Online Sales Scorecard.
• Determine customers, motivation, timeframe, and ability and document in Salesforce.
• Provide consistent follow-up to leads with the goal of setting an appointment with a Community Sales Manager (CSM).
• Schedule onsite appointments, communicate expectations and complete the Online to Onsite handoff.
• Maintain a comprehensive knowledge of product, community information and available inventory for all communities you serve.
• Maintain an understanding of Mortgage Lending Basics.
• Utilize Salesforce to ensure accurate, timely customer information is entered and managed.
• Follow-up with outbound prospecting with new and existing leads.
• Build and maintain relationships with Division Sales, Marketing and Leadership Teams.
• Attend In-Person Sales Rallies, division events and Online Sales Conference(s), biannual travel may be required.
• Present Online Sales statistics and accomplishments to leadership, marketing, and sales.
• Maintain and submit weekly/monthly reports.
• Perform other duties as assigned

• Must have active Real Estate license
• Minimum 3 years onsite and or online selling experience is encouraged
• Weekday and weekend availability
• Customer service oriented and personable
• Proven email, text, video message, and phone communication skills
• Sales contact management database experience
• Solid organizational, planning and managing skills
• An ability to maintain focus while working in an unstructured environment without daily supervision
• Must have a private workspace free from noise and distraction
• High Speed Internet with a proper workstation to support required computer equipment
• Ability to balance multiple tasks and manage time
• Must be able to learn and follow a proven sales process
• Persistent and Consistent
• Proficient in Microsoft Office Applications

• Report to Division/Corporate Office/Community daily and adhere to schedule
• Ability to access, input, and retrieve information from a computer and/or electronic device
• Ability to have face to face conversations with customers, co-workers and higher level manager
• Ability to sit or stand for long periods of time and move around work environment as needed
• Ability to operate a motor vehicle if applicable.
• Comply with company policies and procedure.

• Must be able to able to remain in a stationary position up to 50% of the time
• The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds