The Non-Producing Origination Branch Manager will be responsible to mentor, train and oversee the local Loan Consultant (LC) Team in order to strengthen the local team. Ensuring the team is efficiently and accurately originating mortgage business while providing the best service and mortgage products for the clients. The employee must be detailed, organized, responsive, thorough and creative. All applicable State and Federal licensing requirements must be met.
It will be the responsibility of the Non-Producing Origination Branch Manager to appropriately allocate incoming sales from the division across the LC Team. The Branch Manager oversees all loans are originated in accordance to company policies and procedures and in accordance with HUD/FNMA/FHLMC/VA guidelines as necessary to volume. The employee and its team must service the builder using finance as a sales tool, quality origination procedures, and salesmanship. The primary goal of this position is to obtain the highest capture of builder sales volume while meeting all other company goals set forth in this agreement.
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We trust that as an Origination Branch Manager you will: (responsibilities)
• Ensure day to day activities adhere to all policies and procedures, as well as the best interest of Taylor Morrison Home Funding
• Promote company when attending company/employee events
• Report numbers as needed and/or required to management
• Perform annual reviews and goal setting with LC Team
• Work with local builder sales leadership to coordinate community activities involving Taylor Morrison Home Funding, as well as promoting regular LC visits to the communities
• Develop and maintain strong business relationships with division management, employees and sales team
• Assure accuracy of self and team in all areas of compliance
• Guide the local LC Team to work within product offerings and pricing structure to maintain company revenue expectations
• Coordinate with the LC Team, topics to be covered in Divisional Sales Meetings
• Attend builder backlog meetings to provide thorough loan pipeline status information
• Set proper expectations with division regarding mortgage process, time frames and status of loan application/closing
• Abide by, and train to goals set by company in regard to Capture, Customer Satisfaction and Pricing Structure
• Provide and train to outstanding customer service to both internal and external customers, recognizing the importance of realtor cooperation being a significant part of the builder environment, treating them equally as builder partnership
• Promote good communication and relationships are maintained between the LC team, Division and the mortgage operation teams
• You are willing to perform other duties as assigned
What you will need: (competencies, behaviors & attributes)
• Business Acumen
• Customer Focus
• Developing Direct Reports and Others
• Drive for Results
• Priority Setting
• Self-Knowledge
About you:
• Will require a current Residential Mortgage Loan Originator state license
• 3 years minimum Origination experience
• Prior experience preferred in an Origination Training/Leadership role
• Stellar organization skills
• Excellent work ethic, high productivity and acute attention to detail
• Strong written and verbal communication, follow up skills and a strong sense of accountability
• Ability to multi-task and quickly adapt to changing work assignments
• Must possess a short learning curve related to integration of new skills and tasks
FLSA Status: Exempt
Will have responsibilities such as:
• Interviewing, selecting, and training employees
• Setting rates of pay and hours of work
• Appraising productivity; handling employee grievances or complaints, or disciplining employees
• Determining work techniques
• Planning the work
• Apportioning work among employees
• Determining the types of equipment to be used in performing work, or material needed
• Planning budgets for work
• Monitoring work for legal or regulatory compliance
• Providing for safety and security of the workplace
Essential Functions:
Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
• Report to Division/Corporate Office/Community daily and adhere to schedule
• Ability to oversee direct reports daily and provide guidance as needed
• Ability to access, input, and retrieve information from a computer and/or electronic device
• Ability to have face to face conversations with customers, co-workers and higher level manager
• Ability to sit or stand for long periods of time and move around work environment as needed
• Ability to operate a motor vehicle
• Comply with company policies and procedure
FLSA Status: Non-Exempt
This position is considered a non-exempt position for purposes of wage-hour law, which means that you will be required to keep a time record and will be eligible for overtime pay.
Essential Functions:
Successful job applicants will be able to perform these functions. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
- Report to Division/Corporate Office/Community regularly and adhere to schedule
- Ability to access, input, and retrieve information from a computer and/or electronic device
- Ability to interact with customers, co-workers and management face to face, by phone or electronically
- Ability to sit or stand for long periods of time and move around work environment as needed
- Ability to operate a motor vehicle if applicable
- Comply with company policies and procedure
- Ability to work overtime during busy seasons and fiscal year ends
Physical Demands:
- Must be able to able to remain in a stationary position up to 90% of the time
- The ability to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds
*Taylor Morrison experience and/or successful completion of training program may override required education and/or experience requirement.
Job descriptions are not intended as, nor should be construed to be, exhaustive lists of all responsibilities, skills, efforts, or working conditions associated with a job. They are intended to be accurate reflections of those principal job duties and responsibilities essential for making fair pay decisions about the job.
Taylor Morrison is an equal opportunity employer. Taylor Morrison does not discriminate against any candidate or employee on the basis of race, national origin, sex, marital status, sexual orientation, age, disability, religion or veteran status.
Must Reside in: Arizona