Market Leader-Metro Atlanta/Knoxville

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 7,500+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands. 

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.   

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below. 

About the Job:

The Market Coach- Metro Atlanta/Knoxville has the responsibility for overseeing the approximately 900+ people, processes and operations in 30+ corporate locations in a designated market with total sales averaging $54M+. With this role, the opportunities are endless. You will inspire the team to deliver profit goals and meet targeted objectives, generate performance and sales levels improvements for all restaurants through excellence in day-to-day operations and training, coaching and support of multi-unit leaders (Area Coaches and/or Sr. Area Coaches) and Restaurant Managers. The Market Coach communicates how to achieve our strategic vision, setting bold goals and driving relentless action with a focus on problem solving and challenging the status quo. This role will report to the Regional Director of Company Operations. Ideal candidate will reside in Metro Atlanta area with travel to Knoxville as needed. 

The Day-to-Day:

• Provides strategic leadership for each Area Coach and/or Sr. Area Coach in the market to deliver an exceptional customer experience across a diverse group of restaurants.
• Leads the way by working with each Area Coach and/or Sr. Area Coach in the market to deliver profit goals and meet targeted flow-thru objectives; utilizes available reports to identify opportunities; encourages a top-line orientation through operational focus; ensures that correct operational procedures are always followed to drive bottom line results.
• Accountable for coaching and training various levels of Management for operational excellence, supports national training initiatives, involved in process for new employee orientation, monitors training processes to ensure quality training of team and managers
• Develops and maintains management staffing levels; drives to full management staffing for each location in market; commits to selection process; monitors staffing levels to anticipate sales seasonality
• Absolutely uncompromising execution of the highest standards of OSHA, local health and safety codes, and company safety and security policy
• Exhibits ownership when working with Management to resolve chronic Repair & Maintenance (R&M) issues; determines causes of excessive R&M; gathers R&M issues; identifies trends and takes to R&M Business Partners
• issues; determines causes of excessive R&M; gathers R&M issues; identifies trends and takes to R&M Business Partners 

Is This You?

• 4-year College or University Degree preferred but not required
• 8+ years of successful restaurant/retail operational management experience in high volume environment
• Demonstrated track record of workplace achievement in the selection, coaching and development of managerial employees
• Proven ability to drive customer satisfaction, financial performance and employee satisfaction
• Desire and ability to grow into increasingly strategic roles within the organization leading more scope and scale
• Ability to work flexible hours and work in your restaurants at least 30 hours a week

Internal Promotion Requirements:

• 6+ years of TB tenure; or relevant outside management experience (8+ years of successful high sales volume, with progressive multi-unit ops mgt experience in Fortune 500)
• Successful or higher performance appraisal ratings; with above target or better – IF score
• Demonstrated success (perf in top 25% of brand for at least two consecutive years) across area driving both financial results and people development
• Alerted coach + HRBP of interest in applying
• Meet the minimum experience requirements as posted

Work-Hard, Play-Hard:

• Hybrid work schedule and year-round flex day Friday
• Onsite childcare through Bright Horizons 
• Onsite dining center and game room (yes, there is a Taco Bell inside the building) 
• Onsite dry cleaning, laundry services, carwash, 
• Onsite gym with fitness classes and personal trainer sessions 
• Up to 4 weeks of vacation per year plus holidays and time off for volunteering 
• Tuition reimbursement and education benefits 
• Generous parental leave for all new parents and adoption assistance program 
• 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting 
• Comprehensive medical & dental including prescription drug benefits and 100% preventive care
• Discounts, free food, swag and… honestly, too many good benefits to name 

Salary Range $134,500-$145,000 annually + bonus eligibility + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self! 

Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.  We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.

Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and supplement and the Pay Transparency Policy Statement.

Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.