Director, Quality Engineering

Who is Taco Bell?

Taco Bell was born and raised in California and has been around since 1962. We went from selling everyone’s favorite Crunchy Tacos on the West Coast to a global brand with 8,200+ restaurants, 350 franchise organizations, that serve 42+ million fans each week around the globe. We’re not only the largest Mexican-inspired quick service brand (QSR) in the world, we’re also part of the biggest restaurant group in the world: Yum! Brands. 

Much of our fan love and authentic connection with our communities are rooted in being rebels with a cause. From ensuring we use high quality, sustainable ingredients to elevating restaurant technology in ways that hasn’t been done before… we will continue to be inclusive, bold, challenge the status quo and push industry boundaries.   

We’re a company that celebrates and advocates for different, has bold self-expression, strives for a better future, and brings the fun while we’re at it. We fuel our culture with real people who bring unique experiences. We inspire and enable our teams and the world to Live Más.

At Taco Bell, we’re Cultural Rebels. Want to join in on the passion-fueled fun? Learn more about the career below. 

About the Job:

The Director, Quality Engineering, oversees the direction, resourcing, and day-to-day technology quality engineering at Taco Bell, including the Agile software quality practices. They directly manage and supervise Technology Quality Engineering team within Taco Bell as well as contracted outsourced quality services, both onshore and offshore. With this role, the opportunities are endless: the team under Director’s leadership are involved in eCommerce, 3rd party delivery services, all Restaurant systems (POS, Kitchen Management software), both hardware and software.  All these products have quality teams, and the team leads report to this role.   

The Day-to-Day:

• Lead quality engineering planning, reviews aimed at ensuring the quality of products in DevOps pipeline.  Quality organization is responsible for ensuring stable operations in our restaurants and QE Director is accountable for setting the goals and ensuring standards are set.   
• Ensure continuous process improvement, including test automation targets are established and met, report overall state of quality engineering to Technology Leadership Team 
• Report directly to VP of Engineering, ensuring that Quality Engineering practice fits within overall Software Development Lifecycle (SDLC).   
• Lead the team of quality engineering leads, be responsible for all hiring and staffing decisions, make decisions on appropriate resource allocations, including FTE to Contractors and onshore to offshore ratios.   
• Oversee delivery of quality engineering workstream of all technology implementations in Taco Bell’s portfolio, including the industry-leading VoiceAI, Robotics in the Kitchen, Delivery Optimization, Mobile App, and other projects as defined in the Annual Operating Plan 

Is This You?

• BS (MS is a plus) in Computer Science or related Field 
• 10+ years leading and managing Software Engineering, architecture, and software development teams 
• 5+ years software development experience (including quality engineering) 
• In depth knowledge of systems, agile software development  
• Proven experience in a leadership capacity within an engineering or IT organization 
• Proven experience leading engineering teams or individuals in highly critical capacities and situations. 
• Experience in managing finding, training, onboarding, and the development of QE resources

Work-Hard, Play-Hard:

• Hybrid work schedule (onsite expectation Tues, Wed, Thurs) and year-round flex day Friday
• Onsite childcare through Bright Horizons 
• Onsite dining center and game room (yes, there is a Taco Bell inside the building) 
• Onsite dry cleaning, laundry services, carwash, 
• Onsite gym with fitness classes and personal trainer sessions 
• Up to 4 weeks of vacation per year plus holidays and time off for volunteering 
• Generous parental leave for all new parents and adoption assistance program 
• 401(k) with a 6% matching contribution from Yum! Brands with immediate vesting 
• Comprehensive medical & dental including prescription drug benefits and 100% preventive care
• Discounts, free food, swag and… honestly, too many good benefits to name 

Salary Range: ­­$161,000 to $215,000 annually + bonus eligibility + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

At Taco Bell, we Live Más and invite you to do the same. Take a seat at our table. Bring your voice. Bring you, just as you are, a Cultural Rebel. We want you to be your best self! 

Taco Bell is proud to be an equal opportunity employer and is committed to equity, inclusion, and belonging for all dimensions of diversity.  We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other protected characteristic.

Taco Bell is committed to working with and providing reasonable accommodation to applicants with disabilities or special needs.  

 

US Job Seekers/Employees - To view the "Know Your Rights" poster, click here: https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal.  You may also access Taco Bell’s Pay Transparency Policy Statement.

Employment eligibility to work with Taco Bell in the U.S. is required as the company will not pursue visa sponsorship for this position.

California Residents: For more information about the categories of personal information we collect from you and how we use, sell, and share that information, please see our Privacy Notice for California Employees at https://jobs.tacobell.com/wp-content/themes/jobs.tacobell.com-2024/assets/build/doc/Employee+Privacy+Notice+%28TB%29+%2820230701%29_2024%2811-15-2024%29-Final.pdf