Symetra has an exciting new opportunity to join our team as a Business Analyst supporting Symetra's Life illustration System!
About the role
As a Business Analyst, you will be responsible for performing basic, cross functional and cross company business and process analysis. The scope of work includes an understanding of standard business analysis techniques needed to effectively and efficiently analyze systems, extracts and interfaces. You will understand the general concept of the interrelationships between systems and processes and how simple changes impact each. You hold a basic understanding of Symetra's business and systems domains as well as the industry in which we operate. You will use basic analysis tools proficiently and complete work assignments with minimal direction.
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What you'll do in this role
- Business Analysis Planning and Monitoring: Determine which activities are necessary in order to complete a business analysis effort. Identify stakeholders, select business analysis techniques, and the process that will be used to manage requirements. Develop a communication plan to meet the needs of all business partners and can adapt communication style to different audiences.
- Communications: Build relationships with business partners including users, project team, internal and external vendors and management at all levels. Manage conflicts, issues, and changes in order to ensure that stakeholders and the project team remain in agreement on the solution scope.
- Elicitation: Work with stakeholders to identify and understand their needs and the environment in which they work.
- Enterprise Analysis: Identify business needs, refine and clarify the definition of the needs and validate the solution meets the needs. Has a good understanding of business functions such as Service and Operations, Sales and Distribution, Compliance etc.
- Analysis: Prioritize and progressively elaborate stakeholder and solution requirements in order to enable the project team to implement a solution that will meet the needs of the organization and stakeholders.
- Solution Assessment: Assess proposed solution to determine which solution best fits the business need, identify gaps in solution, and determine necessary workarounds or changes to the solution. Analyzes the impact to existing workflows, processes and procedures that will occur with the implementation of the solution. Helps other senior analysts define requirements.
- Process Analysis: Utilize process modeling tools and techniques in order to identify and breakdown phases of a process in order to create an understanding of the inputs, outputs, and operations that take place during each phase. Document changes and help to identify impact downstream to systems and workflows.
- User Acceptance: Develop acceptance criteria to ensure business needs are met. Facilitate user acceptance testing for medium to large projects. Analyze and document test plans, test cases and results
What we offer you
"If you want to invest in yourself and build a career, this is a great place to work. If you don't want to put in the effort to learn the industry and become a student of the business (it takes real effort!), there are easier places to work." Cris H. - AVP Internal Sales, Training and Development
"Symetra is inclusive of all employees regardless of their personal differences." Darrell J. - Actuary III
"Symetra values learning. Symetra has so many resources - whether that is the Student of the Business courses, sponsorship of professional certifications, or just individual employees being so willing to teach and answer questions." Felicia D. - Financial Reporting Lead Senior Analyst
Benefits and Perks
We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.
- Flexible full-time or hybrid telecommuting arrangements
- Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
- Paid time away including vacation and sick time, flex days and ten paid holidays
- Give back to your community and double your impact through our company matching
Want more details? Check out our Symetra Benefits Overview
Compensation
Salary Range: $55,000- $91,700 plus eligibility for the company annual bonus program.
Requirements
Your education, skills and experience
- Bachelor's Degree or equivalent industry experience preferred
- 2+ years in a business analyst role
- Demonstrated ability to use basic analytical techniques proficiently
- Excellent oral and written communication skills
- Analytical Thinking and Problem-Solving skills
- Previous work in an agile environment is helpful
- SQL skills are a plus
- 2+ years of insurance experience preferred
We empower inclusion.
At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute. Inclusion is about recognizing our assumptions, considering multiple perspectives, and removing barriers.
We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here.
Creating a world where more people have access to financial freedom.
Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.
For more information about our careers visit: www.symetra.com/careers
Work Authorization
Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.
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