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Symetra Life Insurance Company

Applications Manager


Symetra has an exciting opportunity to join our team as an Applications Manager!

Symetra has headquarters is in Bellevue, Washington. It has over 2000 employees with more than $60 Billion in assets. Established in 1957, and well positioned to execute on growth plans.

At Symetra, we 're focused on building solutions which can help people gain financial freedom. We are disrupting Insurance industry. We won 2021 Gartner Eye on Innovation Award for Financial Services and 2022 Celent Model Insurer Award. We're creating new products to redefine the industry, and we invite you to join us in the adventure! This is a unique opportunity to innovate and bring dependable solutions with delightful user experiences to our customers.

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About the role

Join our ServiceNow team as we continue to build and move the needle for Enterprise Service Management at Symetra. We're seeking a manager to help implement new modules, in addition to driving incremental improvements for the modules already in production (e.g., incident, service catalog). You will lead a tight-knit team in a rapidly growing area. You will also be responsible for technical standards and practices, solution architecture, and management of technical debt.

What you will do

  • Execute the short and long-term vision for the company's ServiceNow platform
  • Oversee the teams servicing the ServiceNow platform with members such as Developers & Analysts
  • Oversee the design and development of solutions based on the ServiceNow platform
  • Drive technology decisions, lead strategic relationships with technology and business partners, and influence roadmap agendas
  • Strong and engaging people manager with experience managing technology partners
  • A consultative technology partner that understands business needs and is solutions focused
  • Monitor and report on quality, risks and potential opportunities for improvement
  • Curious and passionate learner who has an architect mindset for sustainable end-to-end solutions

What we offer you

Benefits and Perks

We don't take a "one-size-fits-all" approach when it comes to our employees. Our programs are designed to make your life better both at work and at home.

  • Flexible full-time or hybrid telecommuting arrangements
  • Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%
  • Paid time away including vacation and sick time, flex days and ten paid holidays
  • Give back to your community and double your impact through our company matching
  • Want more details? Check out our Symetra Benefits Overview


Salary Range: $107,200-$178,700 plus eligibility for annual bonus program.


Your experience and skills

  • Bachelor's degree or equivalent
  • 5+ years experience with ServiceNow platform
  • 2 years management experience is required
  • Service Now certification/s is required
  • In-depth knowledge of IT Service Management
  • Proven experience in server, client-side scripting and REST API's
  • Working knowledge of object-oriented programming languages like: Python, JavaScript, Powershell, Go
  • Working understanding of Microsoft ecosystem: Windows Domain, Active Directory
  • Proven experience of E2E Workflow/Flow implementation with ServiceNow
  • Ability to prioritize and multi-task activities in a dynamic, fast-paced environment and simultaneously organize work across multiple initiatives
  • A desire to make an impact as part of a high-growth, transformational team that is bold, relentless, curious, and collaborative
  • Strong stakeholder management skills are essential
  • Strong attention to detail and problem-solving skills
  • Strong planning and task management skills
  • Proficient in agile/scrum practices

We empower inclusion

At Symetra, we aspire to be the most inclusive insurance company in the country. We're building a place where every employee feels valued, respected, and has opportunities to contribute.

Inclusion is about recognizing our assumptions, considering multiple perspective, and removing barriers. We accept and celebrate diverse experiences, identities, and perspectives, because lifting each other up fuels thought and builds a stronger, more innovative company. We invite you to learn more about our efforts here: Here

Creating a world where more people have access to financial freedom

Symetra is a national financial services company dedicated to helping people achieve their financial goals and feel confident about the future. In our daily work, we're guided by the principles of Value, Transparency and Sustainability. This means we provide products and services people need at a competitive price, we communicate clearly and openly so people understand what they're buying, and we design products-and operate our company-to stand the test of time. We're committed to showing up for our communities, lifting up our employees, and standing up for diversity, equity and inclusion (DEI). Join our team and help us create a world where more people have access to financial freedom.

For more information about our careers visit:

Work Authorization

Employer work visa sponsorship and support are not provided for this role. Applicants must be currently authorized to work in the United States at hire and must maintain authorization to work in the United States throughout their employment with our company.



Job ID: Symetra-5000952962706
Employment Type: Other