Supervisor, PV Site Modeling

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It's why we've become the #1 home solar and battery company in America. Today, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the center of life. And we're doing it by designing a dynamic culture where employee development, well-being, and safety come first. We're unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle - from sale through installation and beyond - so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.

Overview

The Supervisor, PV Site Modeling is responsible for performance management, quality assurance and strategy for the proposal site modeling function. Site modeling involves the use of proprietary web-based software and aerial imagery to generate accurate 3D representations of homes and their surroundings. The models are used to generate custom solar photovoltaic system proposals and their associated expected system production. The supervisor will build and maintain a team that is focused on swiftly delivering high quality deliverables to be used in the sales process. This role will work closely with sales organizations, software development and design engineering to continually improve the site modeling process. Customer obsession, excellent communication and a competitive desire to succeed are critical personal characteristics for success.

Responsibilities

• Establish and continually refine the strategic vision for site modeling and solar proposal development
• Innovate and influence roadmap for software development, sales proposal and service level
• Build and lead a highly proficient, innovative, positive and scalable team
• Be available to manage a 362 day / year operation
• Communicate regularly with sales teams to stay ahead of growth and refine processes
• Continuously improve quality standards and develop a robust QA process
• Optimize solar characteristics to maximize Sunrun profit and customer value proposition
• Expand department scorecard - focus on improving cost, efficiency, speed and model quality
• Proactively collaborate with functional leaders and the software development team to improve the platform and streamline the service
• Interface regularly with various operations groups including Site Survey and Design Engineering to ensure site modeling activity positively affects downstream processes
• Develop and manage subcontractor relationships that augment in-house modeling capacity
• Establish and prepare operating metrics that define performance with a customer centric approach
• Develop a continuous improvement roadmap to optimize turnaround time, quality and unit cost objectives.
• Orchestrate training documentation and efforts
• Proficient in Microsoft Windows, Word, Excel, PowerPoint, Google Docs, Google Chrome or Firefox browser
• Experience with Salesforce highly desired

• Bachelor's degree or equivalent
• Minimum of 4 years experience
• Experience leading an integrated and outsourced service organization
• Residential solar experience preferred
• Process engineering experience a plus
• Reporting and analytical experience a plus