Field Enablement Administrator

Ever since we started in 2007, Sunrun has been at the forefront of connecting people to the cleanest energy on Earth. It's why we've become the #1 home solar and battery company in America. Today, we're on a mission to change the way the world interacts with energy, and we're building a company and brand that puts power at the center of life. And we're doing it by designing a dynamic culture where employee development, well-being, and safety come first. We're unlike any other solar company. Our vertically integrated model gives us total control over every part of the energy lifecycle - from sale through installation and beyond - so you can find endless opportunities for growth. Come join a career you can grow in and a culture you can run with.

Key Responsibilities

1. Workflow & Scheduling Support

• Monitor daily job queues for site surveys and inspections to ensure all assignments are properly scheduled and staffed.
• Adjust job schedules based on technician availability, customer readiness, and field conditions.
• Track cancellations, no-access issues, and reschedules in real time and communicate changes to relevant stakeholders.
• Support field employees with task management as needed in both training and production.

2. Documentation & Quality Review

• Review survey and inspection documentation (photos, checklists, notes) for completeness and accuracy before handoff to other teams.
• Flag missing or incorrect data and coordinate with field staff to obtain corrections quickly.
• Support closure of open tasks or follow-up items that block downstream progress.

3. Communication & Field Liaison

• Act as a communication hub between field teams, regional leadership, schedulers, and other internal departments.
• Provide updates on job status, technician availability, and pipeline risks.
• Respond to internal inquiries about job progress, completion status, or documentation needs.

4. Process & Tools Management

• Utilize up-to-date tracking tools (Google Sheets, Salesforce dashboards, etc.) that reflect accurate field performance and status.
• Ensure FICs, survey forms, and inspection documentation are properly submitted and routed.
• Assist in tool inventory or equipment requests as needed to support field continuity.
• Ensure that all appropriate daily tasks are closed out by field employees in a timely manner.

5. Reporting & Data Entry

• Support the entry and maintenance of performance logs, safety records, and completion trackers.
• Pull daily and weekly reports for leadership on field productivity, rework volume, and inspection outcomes.
• Ensure the timely and accurate completion of administrative tasks tied to project and technician workflows.

Qualifications

• High school diploma or equivalent required; some college or technical coursework preferred.
• 1-2 years of experience in field operations, construction coordination, or administrative support.
• Strong organizational and communication skills; ability to multitask across priorities and teams.
• Proficient in GoogleSuite (Sheets, Gmail, Drive), Excel, and task management systems (Salesforce preferred).
• Experience working with solar, construction, or home services scheduling preferred.
• Comfortable working in a fast-paced, dynamic environment with evolving priorities.
• Ability to travel locally to offices or job sites occasionally, if needed.

Recruiter:
Tommy Carmichael (Thomas.Carmichael@sunrun.com)

Please note that the compensation information is made in good faith for this position only. It assumes that the successful candidate will be located in markets within the United States that warrant the compensation. Please speak with your recruiter to learn more.

Starting salary/wage for this opportunity:
$95,519.97 to $127,359.96

Compensation decisions will not be based on a candidate's salary history. You can learn more here.

This job description outlines the primary responsibilities, some essential job functions, and qualifications for the role. It may not include all essential functions, tasks, or requirements. If you are a qualified individual with a disability and you need reasonable accommodation during the hiring process or to perform this role, please contact us at candidateaccommodations@sunrun.com.

Sunrun is proud to be an equal opportunity employer that does not tolerate discrimination or harassment of any kind. We believe that empowering people and valuing their differences are essential for our mission of connecting people to the cleanest energy on earth. Learn more here: EEO | Sunrun

Client-provided location(s): Petaluma, CA

Job ID: Sunrun_FGB-R48384

Employment Type: FULL_TIME

Posted: 2025-08-29T00:28:20