Who we are looking for
The Vice President of the Network Management team will primarily be responsible for working with subcustodian banks, central securities depositories and top tier and strategic clients in the EMEA region. As a member of the Network Management team, you are responsible for oversight of our network of third party sub custodians and cash correspondent service providers in EMEA and the successful delivery of services onward to State Street's global client base.
Respond to client inquiries on impacted markets, performing ongoing due diligence on network of providers and provide support to the strategic direction of the bank. The ability to facilitate complex problem resolution across the bank is a must. Serve as an escalation point for external and internal clients.
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Why this role is important to us
The team you will be joining is a part of the Network Management team in Product Development. Network Management provides asset owners and managers access to over 100 markets they need to deliver effective investment solutions. From core custody services to market information, we help our clients make better investment choices and act on growth opportunities.
What you will be responsible for
As Vice President, you will
- Directly interact with subcustodian banks and central securities depositories in EMEA on a daily basis providing internal and external support.
- Respond to inquiries and service requests from internal and external clients.
- Identify opportunities for process improvement and service enhancements
- Develop strong relationship with our network of providers
- Develops strong understanding of client's workflows and creates tailored solutions that increase efficiency and reduce risk.
- Support the publication of market information to a broader client base.
- Escalation point for client and internal service teams
- Present global services capabilities and discuss international custody topics with clients and prospects through various industry forums and during:
- On-site client sales meetings
- Due Diligence Reviews by existing clients
What we value
These skills will help you succeed in this role
- Strong oral and written communication with effective team building skills to be competent in communicating and presenting issues to client, management, business units and other interdependent groups.
- Candidates must demonstrate the ability to influence and motivate staff across locations in order to resolve client issues.
- Problem solving skills, negotiation, root cause analysis, risk management and escalation.
- Ability to recognize, manage and mitigate risk.
- Work closely with internal and external clients to foster a global operating environment and owner's mindset.
Education & Preferred Qualifications
- BS/BA degree Business, Finance, or Accounting preferred but not essential. 7-10 years of relevant experience.
- Working knowledge of the global custody industry and in-depth knowledge of securities markets.
T2S experience essential.
About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.
State Street is an equal opportunity and affirmative action employer.
Discover more at StateStreet.com/careers
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