The primary role of the Client Implementation Officer is the coordination and efficient implementation of all stages of the business changes implementation and new business installations for SSGA in Australia. Reporting to the Head of Investment Operations, you will interact with various key stakeholders including the Investment Operations team, Client Relationship Managers, the Client Service team, Portfolio Managers, and third-party providers to ensure efficient coordination and timely completion of any business changes and new business implementation events. The role also includes project and continuous improvement work streams.
Key Responsibilities
• Processing change events across clients managed by SSGA Australia, including but not limited to new mandate installations, ISDA account maintenance, in-specie coordination, client terminations and custody changes. Ensure that relevant set ups are completed in all internal systems in timely manner.
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• Support reviews of new mandates and products to ensure understanding of the inherent risks involved.
• Follow a Risk excellence framework by undertaking regular reviews of operational procedures and controls and adhering to the error reporting process.
• Support a culture of effective challenge to evolve daily operational processes, recommend and implement changes and deliver continuous improvement.
• Develop and maintain relationships with key internal and external stakeholders as required.
• Participate as required to any new business implementation projects.
• Ensure all functional procedures are kept up to date.
Position Requirements
• Team player and self-motivated professional with the ability to work under pressure and manage multiple priorities while maintaining high quality of service.
• Minimum 5 years' experience in a similar role from either an Investment Manager or Global Custodian.
• Relevant degree (Finance, Accounting, Economics).
• You will have a proven track record of meeting service level expectations.
Skills / knowledge
• Genuine interest and good understanding of financial markets.
• Strong English language skills, both written and verbal.
• Strong communications and organisational skills.
• Demonstrate ability to meet deadlines.
• High attention to detail required.
• Strong PC skills essential
What We Do.As the asset management arm of State Street Corporation, State Street Global Advisors has served the world's governments, institutions, and financial advisors for over four decades. With a rigorous, risk-aware approach built on research, analysis, and market-tested experience, we build from a breadth of active and index strategies to create cost-effective solutions. As stewards, we help portfolio companies see that what is fair for people and sustainable for the planet can deliver long-term performance. And, as pioneers in index, ETF, and ESG investing, we are always inventing new ways to invest. As a result, we have become one of the world's largest asset managers with more than $4.1 trillion in assets under management (as of December 31, 2023).
Our Mission. At State Street Global Advisors our mission is to invest responsibly to enable economic prosperity and social progress. We are driven by a desire to help our clients, and those who rely on them, achieve a better future. We have a long history of developing innovative investment strategies to provide our clients with reliable and transparent returns, cost-effectively, and without excessive risk.
Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance, and savings plans, among other rewards. You will have access to Flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.
Inclusion, Diversity and Social Responsibility. We honestly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality.